Guidance on an Apple authorized reseller vs. Apple Store

Discussion in 'Buying Tips and Advice' started by historyteacher, Jul 11, 2013.

  1. historyteacher macrumors member

    Joined:
    May 23, 2010
    #1
    Hey all,

    I am just about to pull the trigger on a new iMac. Yeah!

    Recently, near me, a place called MacHQ opened up. Went there today and they seem pretty legit. Told me they are an authorized service center and can sell applecare and stuff.

    Tomorrow they are having their "dealer cost" day. They couldn't tell me what the prices will be (something due to a contract with apple and selling stuff at a lower cost). I will probably stop in and see what this deal is at least. Maybe on top of my education discount it might be an alright price.

    Question - Have any of you ever dealt with one of these "other" apple stores? Experiences? Wondering if it is one of those save $100 bucks but get screwed somewhere else.

    As always, thanks for all of help!
     
  2. A Hebrew macrumors 6502a

    A Hebrew

    Joined:
    Jan 7, 2012
    Location:
    Minnesota
    #2
    Check Apple's website to ensure they are really authorized resellers first. Also what are they offering for the EDU discount? Normally I do not see resellers offering one unless it is Best Buy.
     
  3. historyteacher thread starter macrumors member

    Joined:
    May 23, 2010
    #3
    Good idea. Where would be a general idea to go on their website to find that kind of info.

    Guy told me that whatever ed discount apple was offering they would match.
     
  4. A Hebrew macrumors 6502a

    A Hebrew

    Joined:
    Jan 7, 2012
    Location:
    Minnesota
    #4
    https://www.apple.com/buy/
     
  5. historyteacher thread starter macrumors member

    Joined:
    May 23, 2010
    #5
    Thanks again. Much appreciated. They are listed and this particular place even has the apple specialist tag.
     
  6. Macsonic macrumors 65816

    Macsonic

    Joined:
    Sep 6, 2009
    Location:
    Earth
    #6
    Normally their prices and procedures will be similar to an Apple Store. To qualify for an Apple Reseller/dealer the dealer has to abide by the given rules and policies. The important aspect is how good and how experienced the Mac technicians this dealer has. Post sales service repairs are also an important part of the resellers continued success. Like how accurate the technicians diagnose defective Macs. My friend's MacBook Pro wasn't working and he had it diagnosed and the tech guy said the logicboard expired. He tried to get a second opinion from another Apple dealer and they diagnosed it as a defective hard drive and after replacing the HD his MacBook Pro was alive and kicking.
     
  7. historyteacher thread starter macrumors member

    Joined:
    May 23, 2010
    #7
    So I went and checked out their "dealer cost" days, and while it was a good discount, they could not match what I will get with my education discount plus our tax free weekend that is coming up.

    The only issue I had with the shop was when the friendly staff member was "assuring me" that ALL iMacs come standard with a fusion drive. This is obviously false, and I explained it to him and showed him on the hard drive screen that if it were a fusion drive it would have the extra 128GB visible. Not that this is a huge deal, and it is pretty common to know more than the people at Best Buy or somewhere like that, I would hope that at a place called MacHQ that they would know this simple info.

    Anyways, thanks for all your input. Much appreciated.
     

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