Not sure if it's my iPhone, my iMac or my iTunes? Today this morning I got an email from Apple informing me of Account Info Change saying that my shipping and/or billing address and credit card was changed, I dont remember doing this so I immediately went to login to my Apple ID management account in Apple's website and found out that somebody changed the city, state, zip code and credit card info! Its strange that my street address remained the same and the credit card they change it to is not mine. And so I changed my password and corrected the city and state address but I left the incorrect credit card info as evidence. So I'm thinking I'm ok now. And then later today I got 2 emails again from iTunes Store which is basically my so called iTunes receipts. Each email contains a description of the purchase suspiciously shows items as GIFT CERTIFICATES FOR DAEVIR on one email and on the other email as GIFT CERTIFICATES FOR KENVIN and each was charged $50.00. And so I reported this to Apple thru Express Lane for iTunes support, they don't have any phone number for iTunes support, I have to file my report online. And so I did that and got an email response shortly and this is what they said. "Hi Ed, RJ here from iTunes Customer Support. How are you doing today? I hope the day is treating you well. I understand that your account has been compromised. I can only imagine how frustrating this is. Rest assured that I will do my best to turn things around for you. It appears that your account information was modified without your authorization. This can happen for a number of reasons, most commonly due to "phishing" emails, sharing passwords, or using the same password for multiple online accounts. Please review the following article for help in identifying legitimate emails from the iTunes Store. Identifying legitimate emails from the iTunes Store http://support.apple.com/kb/HT2075 When you reset your password using http://iforgot.apple.com I highly recommend that you follow the suggestions outlined in the following article: iTunes Store: Best practices for protecting the security of your account http://support.apple.com/kb/HT4156 I have also disabled the account of the purchaser of the gift certificates to prevent the same incident from happening again. I hope I provided you with the assistance you need. If there's still anything else I can help you with, please do not hesitate to let me know. I'm just email away. I'll always be happy to help you. Have a great day, Ed. Sincerely, RJ iTunes Store/Mac App Store Customer Support Please Note: I work Friday-Tuesday, 8AM-5PM CST Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email with regards to the customer service you have received from yours truly. Any feedback you provide would be greatly appreciated." This is where my problem starts to get worst. The response looks ok, I'm a pretty knowledgable guy when it comes to computer even though I'm no expert so I take very good care and precautions when it comes to security of my accounts and passwords. But then as soon as I read his line saying the RJ disabled the ACCOUNT OF THE PURCHASER!. I was like OH NO! are they idiot! Didn't they realize that the hackers used MY ACCOUNT to purchase their gift certificates?!? And then lo and behold! My iTunes account is now DISABLED! I never wanted them to disable my account! I'm merely reporting the illegal activities on my account and hopefully they can explain to me what happened? I'm now trying to get them to enable my account again, wish me luck. Its just so frustrating that sometimes these people are not thinking, that is why they are being taken advantage of these hackers. Hopefully this doesn't happen to you guys. My only consolation is my credit card was never used for this but I still feel sorry for whoever owns the credit card they used to make their illegal purchase.