I have 2 HV30's and loved them. Well I had two. Today one of them died, it got a " Remove The Cassette " message. So I tried to remove the cassette and it would not spit it out. GOOGLE --> HV30 Cassette Removal You will see too many mentions of this error on the HV20/HV30 Some have had to use " Reset " to clear it, that did not work for me. I suspect "Reset" works in the case of a bad tape and not humidity. I returned THAT unit, because I was able to. Still have one. Now looking for another solution as I many times am in areas of high humidity. I saw mention of the HV20, HV30, and one of the GL models. Again in my case I suspect it was high humidity related - but there is info out there on the error message coming up for cassette issues as well.