Had Black Spots showing up in iPhone 5 camera..

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Black Magic, Dec 17, 2012.

  1. Black Magic macrumors 68000

    Black Magic

    Joined:
    Sep 30, 2012
    #1
    Just wanted to share a story just in case anyone else is having the same issue. I noticed a couple days ago a black circle that showed up on my camera that could not be rubbed off externally. I zoomed in and it would disappear only to come back when I zoomed back out. I took photos and the black spot was there on the photo. Almost like I had a speck of dust stuck in the lens.

    I shot over to the nearest Apple store and they replaced it on the spot with a brand new phone. No hassle, no problems. While I do have AppleCare+, this didn't cost me a dime as I assume it's still in the 90 day warranty period.
     
  2. Leonard1818 macrumors 68020

    Joined:
    Nov 15, 2011
    #2
    good to hear they're still treating their customers well!
     
  3. FixBrokeni macrumors member

    FixBrokeni

    Joined:
    Dec 12, 2012
    #3
    When it comes to defects Apple has outstanding service! It's very rare that you'll find another company who will replace a $500 product right on the spot with a brand new one.
     
  4. iLL1337 macrumors newbie

    Joined:
    Feb 25, 2013
    #4
    Had the same problem

    I was having the same issue. I dont have apple care+, and it had been about 100 days since I got my iphone 5, and they replaced mine free of charge, hassle free. Just wanted to put that out there for others in this situation.
     

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