Hairline crack at edge of iPhone 6 screen.

Discussion in 'iPhone' started by arksun, Oct 17, 2014.

  1. arksun macrumors newbie

    Joined:
    Jun 25, 2010
    #1
    I have a hairline crack at the edge of the screen that must have been when the phone was bumped into something and I had not noticed. Am I just looking at a screen replacement at this point?
     

    Attached Files:

  2. megapopular macrumors 6502a

    Joined:
    Aug 21, 2007
    #2
    http://www.reddit.com/r/iphone/comments/19ctbd/does_anyone_know_if_apple_still_unofficially_is/
     
  3. jfyrfytr25 macrumors 6502a

    jfyrfytr25

    Joined:
    Dec 6, 2008
    #3
    Apple views single cracks in the display as a defect and will repair/replace under warranty. The theory is that the glass should handle forces that would cause a hairline crack. If there are more than one crack or a spider crack, or it is shattered, then that is considered an accidental damage case.
     
  4. yaboyac29 macrumors 6502a

    Joined:
    Sep 24, 2014
    #4
    that does not look like a hairline crack.

    that looks too noticeable to be a hairline crack.
     
  5. Brian Y macrumors 68040

    Joined:
    Oct 21, 2012
    #5
    That is a chip, not a hairline crack.

    Not sure if Apple have screens yet?
     
  6. arksun thread starter macrumors newbie

    Joined:
    Jun 25, 2010
    #6
    The way the lightning is makes it look like a chip but the glass is entirely smooth and in one piece there.

    Thanks for the link. I will take it to the Apple Store and see what my options are.
     
  7. est1738 macrumors regular

    Joined:
    Sep 10, 2014
    #7
    Apple doesn't have screens but I got my 6plus replaced today for 118 after taxes because I dropped my phone. The technician told me that since apple doesn't have screens to replace them yet that you pay for the repair and they just replace the whole phone.
     
  8. megapopular macrumors 6502a

    Joined:
    Aug 21, 2007
    #8
    Did you make it to the Apple Store yet? If so, what did they say or do?
     
  9. PegasusTenma macrumors regular

    PegasusTenma

    Joined:
    Sep 24, 2014
    #9
    You can exchange it. My friend had a hairline crack and they changed it no prob.
     
  10. JalenShojgreen macrumors newbie

    Joined:
    Jan 1, 2015
    #10
    I have a hairline crack at the corner of my iPhone 6 but a smaller crack developed from the hairline crack is it eligible still as a screen defect??
     
  11. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #11
    Multiple and spider web cracks are a disqualifying defect. However, if it looks more like a single hairline crack than spider web then take it to an Apple Store and see what they say.
     
  12. nordique macrumors 6502a

    Joined:
    Oct 12, 2014
    #12
    I had a similar crack on my iPhone 6, and during a genius bar appointment I had an amazing rep who realized it was a "pressure fracture" and replaced my Phone with a brand new one


    The caveat was I had Apple Care Plus, however this was not counted towards one of my phone replacements (I still have both replacements left)

    If there are no signs of dropping the phone, it can be a fault of the phone's. Hopefully you have apple care and/or an excellent customer rep!

    Some rep's don't try to do a damn thing about this stuff, but other reps go above and beyond so hopefully you get one of those OP
     
  13. djransom macrumors 68040

    djransom

    Joined:
    May 14, 2008
    Location:
    Chi-Town
    #13
    I know this thread is old now, but I just wanted to say thanks to thread I was able to get my 6 Plus screen replaced free of charge. I dropped it the other night, but it didn't spider web. I simply had a hairline crack from edge to edge. Took it to the Apple store this afternoon and showed the tech and he checked for a pressure point. He didn't find one so they're replacing my screen free of charge. I'll pick it up when I get off today. I was sure after it happened that I was going to have to pay to get it fixed. Thanks again!
     
  14. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #14
    Unless your phone shows abuse, like a dent, it is worth having them take a look. A friend had a crack at the bottom of his 6+ screen and they replaced the entire phone instantly!
     
  15. Abhiram Reddy macrumors newbie

    Abhiram Reddy

    Joined:
    Apr 28, 2016
    #15
    iphone 6s hairline crack goes down the screen in the middle and ends in the right corner.....what should i do i only have the limited warranty
     
  16. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #16
    Is it a single hairline crack? If so, they'll replace or repair it under warranty. You're SOL if you count more than one crack or have spiderweb cracks.
     
  17. zee96 macrumors newbie

    zee96

    Joined:
    Jun 1, 2016
    #17
    hi I have a 6s plus it has a minor small chip on bottom left followed by hairline crack which is under 1 inch. starts from bottom left then goes in an oval shape a little up and ends at the bottom of the phone near the home button. will apple replace the phone free of charge? other than that phone is in mint condition. thanks
     

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