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Hairline crack iPhone 6
- Thread starter Dogplus12
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Is the cracked screen caused due to the dropping of the phone? Or did it just automatically appear? I would still take it to your local apple store and have the genius take a look. If Genius sees that there is no physical damage surrounding the cracks (i.e dents, scratches, around it), then they will likely replace the screen for you under warranty since it would be considered a manufacture defect.
That is not so. Apple will replace the screen or phone if the is no sign of impact damage at no charge.
Not true. Check the iPhone warranty details...hairline cracks on the screen are cover under the standard one year warranty. So, it will be free of charge.
Standard one year warranty are for malfunctioning hardware (defects in materials and workmanship) NOT drops, if that occurred. AppleCare Plus covers drops and spills. If its a manufacture issue than its covered, but a crack is most likely a drop or he/she hit the phone on something.
"This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product, or (i) if any serial number has been removed or defaced from the Apple Product."
^ wrong.
a single hairline crack with no other physical damage is covered
source: former apple technician.
a single hairline crack with no other physical damage is covered
source: former apple technician.
While single hairline crack is replaceable under warranty you won't find this in warranty details but in Apple's internal documents that they distribute to Apple Store employees.
And it has to be single hairline crack. If it's also accompanied with multiple or spider cracks, no dice.
This is the sheet that I saw a while back on how they handled a single hairline crack.
EDIT: Just noticed Bamff beat be to it and posted a link (non-clickable) to the same sheet
EDIT: Just noticed Bamff beat be to it and posted a link (non-clickable) to the same sheet
I was wrong about it stating it in the warranty, but I was right about hairline cracks being covered under the warranty.
Hope this crack dont just happen from pulling in and out of your pocket because i use mine without screen protector.
Highly unlikely but why worry about it? It's eligible for warranty services anyway.
If it's one hairline crack Apple will likely replace the screen free. If you get the screen replaced someplace other than an Apple Store it voids your warranty. Go to apple first. Make a decision after that.
Not true, Apple gives one free pass one iPhone cracks then they make you pay so if it's small go to Apple, never settle for a crack screen cause now you're always at risk of the littlest drop shattering it.
Uhh definitely tlry not true. They don't give you a free 1 time cracked screen repair.
Yes they definitely do I know people who work at the retail stores, thank you very much.
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Yeah the warranty covers slight cracks, if the whole screen is shattered then you pay.
That's nice. Maybe it's just my Apple store.
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Lol you must get discounted iPhones?
Just the original iPhone (which wasn't subsidized). No discounts on iPhones for family members, although she could apply a one-time $500 discount toward a full retail price iPhone. Most discounts I get go toward Macs and other stuff.
I wish I knew this, my iPad had a tiny crack that spread and has destroyed it.