I think that not having to pay a monthly fee and being able to pay $199 no matter what happens besides lost or stolen is a good deal, unless you always drop or break your phone. But for someone that takes care of their phones and never uses the insurance this is a great deal. Insurance for this phone would probably be over $10 dollars a month and the deductible would be higher than average maybe $150 I dont see the difference.
whether the phone is faulty or not is kind of irrelevant at this point.
At the end of the day, it's all opinions..
I had a blackberry storm2 and accidently dropped it which resulted to the glass screen shattering...I called up my carrier and sent it in for repair (by the way i had no insurance) the story I gave them was that, a small hairline crack had formed at the bottome of the screen, then a couple days later, the whole screen fragmented!
Dropping a phone from a height greater of about 3ft then yeah I expect it to crack, dropping it from a height of about 4 inches of the ground? No I don't... My previous iPhones have dropped from a lot higher heights and on horrible ground and didn't even crack.
This is what bothers me about them not offering an insurance you can pay for. All of my old phones including a couple of smart phones had the option to where you could pay a certain amount a month and everything from theft to dropping to tsunami's were covered and they'd get you a replacement, albeit a refurb, for free.
I wonder why this is not an option with the iPhone?
I'm not sure if this relates at all, but when I was with t-mobile I paid 5 dollars a month for insurance on my G1 and when I lost it (left it on the roof of my car in a parking lot, I know stupid) they gave me a refurb no questions asked and no deductible. At the time it was the most expensive phone they had as well.
I don't see why just because it's an iPhone there would be a high insurance rate and some sort of deductible when at least one other carrier is offering non deductible no questions asked insurance for every phone they offer including high end smart phones like the Vibrant.
Your previous phones were probably not made of glass.
*snip*
Read the post again. He said 'My previous iPhones'. The previous iPhones have glass screens as well.
Now everyone that reckons I'm too dense or compares crashing a car to dropping an iPhone 4inches really needs to think of some better insults.
Here in the UK we have this thing called 'sales of goods act 1979' technically the phone that was supplied wasn't of good quality, hell I couldn't even unlock the phone/answer calls. Perhaps that was due to a defect where the glass cracked... Who knows. But I now have a working phone where I can unlock it etc so...
Here in the UK we have this thing called 'sales of goods act 1979'
This "law" seems to be a scapegoat for an awful lot of things lately.
Not to be snarky - and I am GLAD you did get a working phone - but here in the world (not just in the UK) we have a thing called taking responsibility and having accountability for ones actions. That means if you break your device - accident or not - then you aren't ENTITLED to a new one. I'm not saying you think or thought you were entitled. And perhaps you would have paid for a repair or whatnot. But ultimately - the crack was your fault. Period. The fact that Apple chose to replace it was kind of them. Glass - no matter the marketing - is still glass and will break. It's only common sense to most - apparently not to all.
But again - glad you now are a satisfied customer.