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Hairline crack on iPhone screen
- Thread starter sazza85
- Start date
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I'm not sure if this relates at all, but when I was with t-mobile I paid 5 dollars a month for insurance on my G1 and when I lost it (left it on the roof of my car in a parking lot, I know stupid) they gave me a refurb no questions asked and no deductible. At the time it was the most expensive phone they had as well.
I don't see why just because it's an iPhone there would be a high insurance rate and some sort of deductible when at least one other carrier is offering non deductible no questions asked insurance for every phone they offer including high end smart phones like the Vibrant.
+1 OP is too dense to understand this concept
It's like crashing your car and then going to the dealer to have the car replaced because the windows wouldn't roll down all the way
At the end of the day, it's all opinions..
I had a blackberry storm2 and accidently dropped it which resulted to the glass screen shattering...I called up my carrier and sent it in for repair (by the way i had no insurance) the story I gave them was that, a small hairline crack had formed at the bottome of the screen, then a couple days later, the whole screen fragmented!
They bought it, and I was sent a reburbished phone a few days later without any fees owed.
I've also had a genius staff take back a faulty ipod nano which was out of warranty by a few weeks... so regardless of what most of the guys in this thread think or how they would deal with such a issue, anything is possible.
Try your luck...
I had a blackberry storm2 and accidently dropped it which resulted to the glass screen shattering...I called up my carrier and sent it in for repair (by the way i had no insurance) the story I gave them was that, a small hairline crack had formed at the bottome of the screen, then a couple days later, the whole screen fragmented!
They bought it, and I was sent a reburbished phone a few days later without any fees owed.
I've also had a genius staff take back a faulty ipod nano which was out of warranty by a few weeks... so regardless of what most of the guys in this thread think or how they would deal with such a issue, anything is possible.
Try your luck...
Ok. My opinion is that what you did is lie and cheat to get what you wanted after a mistake YOU made. And while it's not a death sentence type of offense - I wouldn't exactly condone your behavior not encourage others to do the same.
Call me the moral police - but I really don't care. The level of entitlement displayed here (and in real life) is sometime mind blowing.
Your previous phones were probably not made of glass.
Probably because too many idiots committed insurance fraud by "losing" or "accidentally" breaking their phones just to claim a new free one to put on eBay before buying the next generation.
I pay $7 a month for my Evo and it has a $100 deductible, so if you keep it over a year thats about the same price as going into an Apple store. Just like some carriers will help you out, sometimes at Apple they will help you out. But I am just saying with a phone like the iPhone insurance fraud would be high, since people use insurance for upgrades and other things that are not really wrong with the phones. Everybody is different but I am happy there is a choice instead of paying $599 or more.
Read the post again. He said 'My previous iPhones'. The previous iPhones have glass screens as well.
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_2 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A400 Safari/6531.22.7)
Well I went in, explained everything showed the distance that it dropped and the staff agreed that it should not of happened and that the crack was strangely situated.
Phone exchanged...
Now everyone that reckons I'm too dense or compares crashing a car to dropping an iPhone 4inches really needs to think of some better insults.
Here in the UK we have this thing called 'sales of goods act 1979' technically the phone that was supplied wasn't of good quality, hell I couldn't even unlock the phone/answer calls. Perhaps that was due to a defect where the glass cracked... Who knows. But I now have a working phone where I can unlock it etc so...
Well I went in, explained everything showed the distance that it dropped and the staff agreed that it should not of happened and that the crack was strangely situated.
Phone exchanged...
Now everyone that reckons I'm too dense or compares crashing a car to dropping an iPhone 4inches really needs to think of some better insults.
Here in the UK we have this thing called 'sales of goods act 1979' technically the phone that was supplied wasn't of good quality, hell I couldn't even unlock the phone/answer calls. Perhaps that was due to a defect where the glass cracked... Who knows. But I now have a working phone where I can unlock it etc so...
True.
In that case the OP has been extremely lucky that this is the first of his iPhones that broke - they have always been prone to cracking when dropped onto hard surfaces, even from low heights.
Not to be snarky - and I am GLAD you did get a working phone - but here in the world (not just in the UK) we have a thing called taking responsibility and having accountability for ones actions. That means if you break your device - accident or not - then you aren't ENTITLED to a new one. I'm not saying you think or thought you were entitled. And perhaps you would have paid for a repair or whatnot. But ultimately - the crack was your fault. Period. The fact that Apple chose to replace it was kind of them. Glass - no matter the marketing - is still glass and will break. It's only common sense to most - apparently not to all.
But again - glad you now are a satisfied customer.
Sales of Goods Act is usually quoted when a user has damaged something and thinks it's someone elses fault. Not saying that occurred here OP. Well done in getting Apple to replace the phone you dropped though. Be a bit more careful with this one. It's glass, and glass can break. Chemically strengthened or not, helicopter or Gorilla glass, whatever, it can break.