Hairline scratch on screen!!

Discussion in 'iPhone' started by RSNL, Oct 27, 2011.

  1. RSNL macrumors regular

    Joined:
    Dec 28, 2007
    #1
    First things first, im really anal with my electronics so please don't flame me too much.... here is my story.

    I got an iphone 4s 16gb black on release day at Sprint (13 days). Kept the stock plastic until I got screen protector after work. Got the protector and put it on, but I messed up and ended having fingerprints and air bubbles on the protector. Decided to wait it out until today to buy another protector to put on. As I was cleaning the screen and prepping it for the new protector, I noticed a hairline scratch on the screen. I made an apple genius appt tomorrow. Do you think they will replace my phone or am I SOL? I have applecare+ but I don't really want to pay 50 dollars for this. I can't return it to Sprint because they are all out of iPhone 4s' everywhere here in Seattle, Washington.
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    I've got one too, and a small dent in my MacBook Pro. Just get used to it, probably good therapy for OCD.
     
  3. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #3
    terms of applecare+ won't let you swap out your phone for another because of a scratch. i think you just have to live with it.
     
  4. MayBee macrumors 6502

    Joined:
    Oct 21, 2011
    #4
    i don't see why not...since they cover drop damage anyway....he might as just drop it tomorrow "oops". LOL...
     
  5. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #5
    the terms and conditions of applecare+ state that it does not cover cosmetic damage, "including but not limited to scratches and dents, that do not otherwise affect the functionality of the covered equipment."

    i mean, sure, he can drop it, smash the glass, pay $50 and get a new phone, but his accidental coverage is down to one more incident and he's out $50. all for a scratch?
     
  6. RSNL thread starter macrumors regular

    Joined:
    Dec 28, 2007
    #6
    sigh.. we'll see tomorrow. Worst they can is "sorry, no can do." It's really not bad, but knowing that it's only a 13 day phone and been trying to protect it from scratches, but find scratches anyways suuuuccks ha!
     
  7. ijohnbro macrumors regular

    Joined:
    Oct 27, 2010
    #7
    comb the hair over to one side nobody will notice
     
  8. harpyeagle macrumors regular

    Joined:
    Mar 18, 2011
    #8
    Just return and get a new one

    They have a 30 day return policy, correct?
     
  9. rodman109110 macrumors 6502

    Joined:
    Jun 7, 2007
    #9
    I think the scratches are on the oleophobic coating on the glass, not the glass itself. I have them too, annoying but nothing I can do about it.
     
  10. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #10
    apple stores, yes. carrier stores like verizon and sprint, no.
     

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