hairline scratches on MacBook Pro 2017 (13)

salivan

macrumors regular
Original poster
Jun 10, 2015
128
37
I got screen replaced 2 weeks ago.
I've noticed recently that under direct sunlight there are tons of hairline scratches on the display.

Scratches are only visible under direct sunlight, you need to get the correct angle and they are all over the screen.

I took it to Apple authorized repair shop, they couldn't see it under office light, and thus didn't confirm the problem.

Is this normal?
 
Last edited:

iMacDragon

macrumors 68000
Oct 18, 2008
1,860
350
UK
I would say not. Try to take photo in sunlight to demonstrate to Apple support directly.. even if they're not visible in normal use, a just replaced screen should not be full of microscratches I'm sure.
 

salivan

macrumors regular
Original poster
Jun 10, 2015
128
37
I would say not. Try to take photo in sunlight to demonstrate to Apple support directly.. even if they're not visible in normal use, a just replaced screen should not be full of microscratches I'm sure.
It is very hard to photograph that glossy screen :)
 

salivan

macrumors regular
Original poster
Jun 10, 2015
128
37
Use the flashlight on your phone, should reveal the scratches as well as sunlight does.
Yeah, I can see with flashlight but cannot photograph it.

Tech at repair shop didn't want to use flashlight, he wanted to see it under "normal light" - pushing, its "within factory tolerance levels" line.
 
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