Half screen bad in two-day old iPhone 5s

[bigcat]

My new iphone 5s is having issues with the screen.

Exactly the bottom half of the screen shows a number of vertical bars. I did a restore and didn't help. Wondering if anyone else is seeing this. It is not permanent, sometimes the screen clears up and suddenly the bars come back.

Hopefully you can see in the attached pic I took with my mac. The bars don't show up in pics I capture with the phone itself (screenshots)

As I type this, the bottom half of the screen is actually flashing now. Looks like I got a bad phone.

 

[mightygitis]

Woah. It goes away? Have you tried backing it up and restoring it?

 

[bigcat]

Woah. It goes away? Have you tried backing it up and restoring it?

ya, restore didn't help

 

[Superman80]

Personally i would be heading straight to apple for a replacement

 

[Charadis]

My new iphone 5s is having issues with the screen.

Exactly the bottom half of the screen shows a number of vertical bars. I did a restore and didn't help. Wondering if anyone else is seeing this. It is not permanent, sometimes the screen clears up and suddenly the bars come back.

Hopefully you can see in the attached pic I took with my mac. The bars don't show up in pics I capture with the phone itself (screenshots)

As I type this, the bottom half of the screen is actually flashing now. Looks like I got a bad phone.

Looks like the ribbon cable from the LCD could be damaged/defective, or connection anywhere from screen to mobo. I recommend returning to store for exchange or refund, or setting up an appointment with a Genius at Apple Store. If no Apple Store is available, call AppleCare hotline to set up an exchange. Sent from my iPhone 5.

 

[ucfgrad93]

Personally i would be heading straight to apple for a replacement

Agreed, take it back to Apple.