handbrake errors

frustration setting in...any wise words?
My handbrake dvd ripper application seizes and closes everytime i try ripping dvd files.
Basic settings i used were, de-interlace, 2-pass encoding, both mpeg-4 video and avc-h 264 codecs with ffmeg and 264 baseline respectively and it all seems to be working until you click on RIP.
Then it closes and an error comes up...help

 

...I see...
Thing is i did just that. I extracted with mac the ripper first and had no issues.
It got all the files of with no problems.

It seems its the encoding with handbrake that's the problem now...
any other downloadable programmes like handbrake i can test with?
or what you think?

 

thanks...the error i get it "programme has unexpectedly closed, no other mac Osx programmes were affected"
something exactly along those lines.
Ill try the new user approach too....otherwise might just have to do without it altogether.
Painful thing is that i have done it before, same process.
DO