Happy to Sad

Discussion in 'Mac Basics and Help' started by allisonv7, May 6, 2007.

  1. allisonv7 macrumors 6502

    Joined:
    Jul 20, 2004
    Location:
    Indy
    #1
    My iMac been constantly freezing. It stopped doing it for about a week so I hoped all was well, until it started up again. I decided to finally take it in to Apple on Friday for a repair. I ended up having to wait a couple hours, but it was kindof entertaining sitting at the genius bar.

    Anyways, they said it was most likely a hard drive problem and would replace it. I get a call saturday nite (24 hours, wow I was impressed!) that it was fixed and ready for pickup so me and a friend drove down. I picked it up, brought it home and plugged it in. All was fine for a couple hours, then the freezing started again.

    I called Apple and they said to bring it back in as a priority repair. Does anyone have any suggestions on what I should say/ask for when I take it back. I doubt they would put in another bad HD, that the problem is most likely something else. What do you guys think?


    Thanks,

    allison.
     
  2. Osarkon macrumors 68020

    Osarkon

    Joined:
    Aug 30, 2006
    Location:
    Wales
    #2
    Just explain what happened and be calm about it. Oh and say how impressed you are with the 24 hour turnaround (I've been waiting a month for discolouration and a faulty superdrive to be fixed)

    :D
     

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