Hard drive issue, want pictures back

Discussion in 'MacBook' started by 53kyle, Jul 26, 2012.

  1. 53kyle, Jul 26, 2012
    Last edited: Jul 26, 2012

    53kyle macrumors 65816

    53kyle

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    Mar 27, 2012
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    #1
    My 1 year old seagate drive has gotten corrupt to many times to count, but this new issue is worse. It started out that the computer would show a bar under the apple logo, and after it loaded half way the computer would shut down, like the many other times, but then I booted off of an external drive (which I use with a different Mac now, and have put mountain lion on, which is incompatible with my old one) and started backing up, and then bam, my computer kernel panicked, which it used to do a lot, and when I turned it back on, the hard drive wasn't on the desktop or disk utility like it used to be. I then put it in my pc and booted spin rite, which usually worked, and it wouldn't see the hard drive, so I went into bios and checked and it was there, but it said (and still does) 0 mb. My other of was the same, but spin rite saw the hard drive and spit out an error. I have tried Ubuntu and windows, both of which saw it. They both said 0mb and that it was unformatted. Windows said to initialize it, but i have thousands of pictures on it. Is there a way to fix it on either windows or Ubuntu free?

    PS, I don't know if this is the right place to put this thread, so move if it is wrong.

    PPS, Windows and Ubuntu both say that there are 0 sectors
     
  2. 53kyle thread starter macrumors 65816

    53kyle

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    #2
    Does anyone have any programs they can suggest? Also, is it possible for somebody to explain what is going on?
     
  3. chibiterasu macrumors 6502

    chibiterasu

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    #3
  4. 53kyle, Jul 27, 2012
    Last edited: Jul 27, 2012

    53kyle thread starter macrumors 65816

    53kyle

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    #4
    Yes I have tried seatools, and it only checks, doesn't repair. Another weird thing is that one windows program I tried said "corrupt master boot record" , what does that mean? One more thing I forgot to mention is that it used to click, which oddly, was the only time it would come up on disk utility, again, saying 0mb and no partitions

    EDIT: I am in the same situation, because I am eligible for free replacement, but I will lose my stuff
     
  5. 53kyle thread starter macrumors 65816

    53kyle

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    #5
    I tried gparted, and that didn't see my hard drive at all
     
  6. chibiterasu macrumors 6502

    chibiterasu

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    #6
  7. 53kyle thread starter macrumors 65816

    53kyle

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    #7
  8. old-wiz macrumors G3

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    #8
    if you knew you were having trouble with the disk, why in the world didn't you make a backup somewhere?
     
  9. 53kyle thread starter macrumors 65816

    53kyle

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    #9
    I did make a backup, but like I am pretty sure I said in my first post, the hard drive failed when a kernel panic happened when I started the backup. Time machine had deleted my other one (made a month ago)
     
  10. 53kyle thread starter macrumors 65816

    53kyle

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  11. 53kyle thread starter macrumors 65816

    53kyle

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    #11
    So, I guess that this thread is dead and I just have to pay 500-2000, which I could be using that money towards an upgrade from a 2006 laptop, not paying for either seagate's crappy job at making reliable hard drives! Please, professionals, help me!
     
  12. minifridge1138 macrumors 6502a

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    Jun 26, 2010
    #12
    I'm guessing that Windows and Linux don't see the hard drive (or report 0 MB free space) because the drive is formatted as GUID. They simply can't read the partition and report that the disk is full. So don't let that cause any extra worrying.

    I'd assume the drive is dead or dying.
    You should remove the hard drive now. Anything you do to it will only increase the odds that you lose the data that is on it.
    Buy a new hard drive (why get a replacement from the same company that sent you the dead one).
    Do a fresh install of OS X onto your new drive.
    Put the old hard drive in an external USB enclosure.
    Plug the USB drive into the Mac and hope you see your files.
    After you get your data off, THEN you can talk to Seagate about getting a replacement or refund.

    There are some companies that offer hard drive recovery. They claim they can recover data off of a drive no matter how badly they are damaged. Of course, there is also a lot of fine print where you agree to pay them even if they can't get any data. Their service is not cheap (usually thousands of dollars).

    Now for the semi-good news: You've learned a very important lesson. Back up your data BEFORE you have computer problems. Setup Time Machine on an external drive.
    I'm sorry you learned it the hard way.

    Good luck!!!
     
  13. Macman45 macrumors G5

    Macman45

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    #13
    You could try Disk Warrior...It's not free, but many here have had good results..If the drive is totalled though, nothing is going to bring it back to life. The only option then is expensive third party data recovery companies.
     
  14. 53kyle thread starter macrumors 65816

    53kyle

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    #14
    Yea, I tried disk warrior and drive genius, neither worked. They didn't show the drive, but I think the spinning beach ball was because of trying to access the drive
     
  15. Macman45 macrumors G5

    Macman45

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    #15
    That's a dead drive for sure....I guess only you can decide if the photo's are worth the huge amount of money data recovery people charge. It's a little late, but next time make sure you have backups...The most important its,s in a Mac are not the GPU / Ram etc.

    It's your data..

    Hope you get fixed up.
     
  16. 53kyle thread starter macrumors 65816

    53kyle

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    #16
    So this thread has been dead for a while and I might have a big game changer of a question for recovery which is: could a culprit for the 0 sectors be 2 missing pins in a Sata cable?
     
  17. throAU macrumors 603

    throAU

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    Perth, Western Australia
    #17


    Uh... yes. If you're having problems with multiple drives, maybe its not the drive... test/replace cable.
     

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