Harddisk unmounted (Help)

Discussion in 'Mac Basics and Help' started by robothito, Jan 24, 2016.

  1. robothito macrumors newbie

    Joined:
    Jan 24, 2016
    #1
    Hello. This is my first post I will be very grateful if someone can help me with this.

    Well, the situation is this: My significant other (sigh) being a person who takes rushed actions without thinking :( broke her Macbook Air (running Lion) in which she had all our family photos (years) without backup :confused: (not really sure what she did but it seems she pushed the turn on/off button while having the iPhotos open -or at least that is what she says)

    The mac didn't boot (just freezed at the apple logo)

    So after talking with Apple Service, and trying without success safe mode boot, what I did was buying a new external 500GB disk and using internet to do a reinstall on there. So now -provided I have the disk connected- have a brand new Lion running Macbook Air.

    The objective was to access the original harddisk of the mac and try to copy the files as much as I can.

    The thing is that the Mac does not recognize the harddisk. (it does not appear in finder and when I use disk utility I can see it is there but it is greyed and it reads ""Mount Point: Not mounted, Format: Mac OS Extended (Journaled)"

    Before I tried to verify and restored the disk but it said it could not be repaired with messages such as
    Invalid B-tree node size
    Volume check failed.
    Error: Filesystem verify or repair failed."

    So, could anyone give me some ray of hope of how can I access at least some parts of her harddisk so as to recover our precious mementos??:oops:

    Thanks a lot for any help
     
  2. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #2
    Download and try the free trial of DataRescue IV: https://www.prosofteng.com/data-rescue-4/

    The trial version will scan the disk and tell you what files it can recover. It will let you recover one file as a demo.

    Once you are convinced that it will recover your data, you can pay for a serial number to unlock it and recover the rest of your data.
     

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