Hardware Issue or Software Bug?

Discussion in 'macOS' started by mikeydlaw, Apr 17, 2011.

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  1. mikeydlaw, Apr 17, 2011

    mikeydlaw macrumors newbie

    Joined:
    Apr 17, 2011
    #1
    Just recently my screen on my Macbook Pro has started playing up, see screenshot. Is this likely to be hardware or software related? I did drop my laptop about 2 months ago from a considerable height which left a reasonable dent in the top right corner of the screen, however it has only started playing up in the last few days.

    I have a 2010 model, 15 inch, i7 with OSX 10.6.7

    [​IMG]
     
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  2. r0k, Apr 17, 2011

    r0k macrumors 68040

    r0k

    Joined:
    Mar 3, 2008
    Location:
    Detroit
    #2
    Looks ok to me. :confused: What are you whining about? :p

    J/K...

    Ouch. That does not look good and I tend to think it's a hardware issue because you said you dropped it.

    How does it look during the boot screens? If things look goofy during the boot screens then I think you are definitely looking at a hardware problem.

    Have you created a separate user account? If the screen looks OK in a brand new user account, well then you got lucky and you can spend some time looking for a software issue.

    But judging from the way it looks combined with the fact you dropped it, I'd say give Apple a call and see if they can help you. Do you have Applecare? If yours is a 2010 model, there is nothing stopping you from buying AppleCare before the 1 year anniversary of when you bought your machine. AppleCare isn't cheap but it's a lot cheaper than replacing a motherboard or screen.
     
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