hardware issue...?

[Nadasive]

Hi guys. I bought a macbook pro 15 inch about 3 months ago and i didnt buy apple care because... well.. i dont know why i didnt :/


anyway i got really mad doing work and i smacked the computer where the harddrive is and i think i broke it. the computer starts and shows the apple logo (without the loading thing) and it stays like that for a minute and shows the terminal full screened with the "You need to restart your computer...." message

and above that it says this;
panic(cpu 0 caller 0xffffff8000648e1b): "Unable to find driver for this platform": \"ACPI"\",\n"@/SourceCache/xnu/xnu-1699.24.8/iokit/kernal/IOPlatformExpert/cpp:1504
Debugger called: <panic>
backtrace (CPU 0), Frame : Return Address
0xffffff807957bdd0 : 0xffffff8000220702
0xffffff807957bdd0 : 0xffffff8000648e1b
0xffffff807957bdd0 : 0xffffff80006267dd
0xffffff807957bdd0 : 0xffffff800062700e
0xffffff807957bdd0 : 0xffffff8000627389
0xffffff807957bdd0 : 0xffffff8000625f6f
0xffffff807957bdd0 : 0xffffff8000820057
cant perform kext scan: no kext summary
BSD process name corresponding to current thread: unkown

Mac os version:
note yet set

Kernal Version: :
Darwin Kernal Version 11.2.0: Tue Aug 9 20:54:08 PDT 2011: root:xnu-1699.24.8~1/release_X86_64
Kernal UUID: 59275DFA-10C0-3083-9E26-F785DFB1A432

System uptime in nanoseconds: 346403932




Im guessing i broke the hard drive? anything would be greatly appreciated. i am obviously going to try and fix this myself.

 

[/user/me]

Hi guys. I bought a macbook pro 15 inch about 3 months ago and i didnt buy apple care because... well.. i dont know why i didnt :/


anyway i got really mad doing work and i smacked the computer where the harddrive is and i think i broke it. the computer starts and shows the apple logo (without the loading thing) and it stays like that for a minute and shows the terminal full screened with the "You need to restart your computer...." message

and above that it says this;
panic(cpu 0 caller 0xffffff8000648e1b): "Unable to find driver for this platform": \"ACPI"\",\n"@/SourceCache/xnu/xnu-1699.24.8/iokit/kernal/IOPlatformExpert/cpp:1504
Debugger called: <panic>
backtrace (CPU 0), Frame : Return Address
0xffffff807957bdd0 : 0xffffff8000220702
0xffffff807957bdd0 : 0xffffff8000648e1b
0xffffff807957bdd0 : 0xffffff80006267dd
0xffffff807957bdd0 : 0xffffff800062700e
0xffffff807957bdd0 : 0xffffff8000627389
0xffffff807957bdd0 : 0xffffff8000625f6f
0xffffff807957bdd0 : 0xffffff8000820057
cant perform kext scan: no kext summary
BSD process name corresponding to current thread: unkown

Mac os version:
note yet set

Kernal Version: :
Darwin Kernal Version 11.2.0: Tue Aug 9 20:54:08 PDT 2011: root:xnu-1699.24.8~1/release_X86_64
Kernal UUID: 59275DFA-10C0-3083-9E26-F785DFB1A432

System uptime in nanoseconds: 346403932




Im guessing i broke the hard drive? anything would be greatly appreciated. i am obviously going to try and fix this myself.

Yep, Sounds like your hard drive is shot. If you're gonna abuse your computers, you should get a SSD.

 

[Spink10]

Just so you know - a new MacBook Pro comes with 12 month warranty.

 

[simsaladimbamba]

1. What you experience is called a "kernel panic":

About "You need to restart your computer" (kernel panic) messages
Resolving Kernel Panics
Mac OS X: How to log a kernel panic

2. You could try these steps, if you have trouble booting:

Mac doesn't boot

Resolve startup issues and perform disk maintenance with Disk Utility and fsck

Troubleshooting: My computer won't turn on

A flashing question mark appears when you start your Mac​

3. If your Mac is only three months old, then there are still nine (9) months of the standard one year warranty. Apple Care is for year two and year three, as year one is covered.

4. If it turns out to be the HDD:

MacBook, MacBook Pro: Replacing the Hard Disk Drive, transferring data to the new HDD​

How to format a new HDD/SSD to install Mac OS X or make a bootable copy onto​

 

[Nadasive]

Just so you know - a new MacBook Pro comes with 12 month warranty.

no freaken way....

will this be covered ??

 

[simsaladimbamba]

no freaken way....

Yes. A Mac is covered for twelve months after the first purchase.

will this be covered ??

It depends. Did you try any of the steps I linked to?

 

[Spink10]

no freaken way....

will this be covered ??

I guess it depends on whether or not they can tell you slam your fist on the harddrive.

 

[Nadasive]

Yes. A Mac is covered for twelve months after the first purchase.


It depends. Did you try any of the steps I linked to?

yes i did, wont boot into safe mode. i put in disk and it wont even detect a hard drive. thank god its just the hard drive.

 

[MonkeyBrainz]

I guess it depends on whether or not they can tell you slam your fist on the harddrive.

I would recommend he doesn't mention any of that to Apple.

And please don't take your anger out on your expensive electronics.

 

[Nadasive]

I guess it depends on whether or not they can tell you slam your fist on the harddrive.

lol i hope they dont, should i just tell them it fell off my lap or something?

 

[Spink10]

lol i hope they dont, should i just tell them it fell off my lap or something?

Its your ethics - im not telling you either way. You decide what you want to do.

 

[Nadasive]

Its your ethics - im not telling you either way. You decide what you want to do.

i just wanna get it fixed man

 

[Spink10]

i just wanna get it fixed man

Exactly - You make the decision - either buy a new drive or seek to have it replaced.

 

[Ishmumrhmn]

Dude, in my city if you start a hassle or show light dissappointment in the apple store, the genius bar ppl simply ask you to be quiet and give you a brand new replacement
LoL