Hi I'd just like to ask advice of the mac community what other apple customers do when the quality of their products fails? my customer experience of Apple: I bought an Ipone 3g in the July of whichever year it came out and have since upgraded to the 3gs model. during this time, I've lost count how many times I have had this experience: Apple-product-quality.JPG I've gone from a would-be Apple "fan", to a cynical and resentful Apple customer, because...... I know this sync cable wire breaking up thing does not just randomly happen to "my" sync cable. In fact, I've not met a regular sync/charge cable user who this has not happened to. what a disgrace, that a company could be smug enough about its image of "quality product" for premium price... to very obviously continue producing these cables with the same bewilderingly poor quality thinking it wont even make a dent in this "quality" "stylish" image. ok, so is it realistic that a company the size of Apple does not know how to manufacture, or how to arrange the manufacture of....... a wire? whats going on with this? if not for the fact that this company seem to market themselves in such a way as to "convert" their customerbase into unconditional evangelists, lets as customers get honest here... the quality honestly is .... poor quality ....... surely its high time for the "apple products are quality" historic myth to be left as an illusion of the past. just look at the photo again, taken on my 3gs model, look as this photo taken in a bright room? .... because this company had the technology then to put a better camera in, but held back in order that then.... i would have reason to upgrade and give them more of my cash for an iphone 4, presumably with a sync/charge cable which breaks. ok, my question therefore in this "mac basics and help" forum, is as an Apple customer, contracted with this phone for the immediate future, what to do about this sync cable, which in itself was a replacement of the last one which broke in the same place..... whats the point in a warranty to replace a broken product with one which wont last... do they hope i will pay for a new cable? whats the motive of a company who produces (and very definitly knows about) wires which break, and who charges some ridiculous price for these ****** cables too!! incidentally, some people may pull the sync cable out by the wire, others may pull it out from the plug...... both sorts of use result in this defect. what have any so called "Apple fanboys" got to say about the quality of their companies products, in the context of this post?