Has anyone ever done Nike online customizing?

[troop231]

If so, how was your experience? If you had to return them because they didn't fit, how does Nike handle that?

Im planning to order these for a nice 1st pair of Nike+ running shoes:

 

[eternlgladiator]

I've never actually ordered a pair from nike id but I love putting pairs together on their and see they awesome combinations you can make. If I were you I would head to a store and try on that model just to make sure it fits right and it comfortable before you pull the trigger. Something tells me the returns process for id is probably very difficult and full of loopholes in nike's favor. I would be careful.

 

[troop231]

I've never actually ordered a pair from nike id but I love putting pairs together on their and see they awesome combinations you can make. If I were you I would head to a store and try on that model just to make sure it fits right and it comfortable before you pull the trigger. Something tells me the returns process for id is probably very difficult and full of loopholes in nike's favor. I would be careful.

I don't have a Nike store anywhere near me

 

[Rodimus Prime]

I don't have a Nike store anywhere near me

there should be plenty of other stores that sell nike shoes around you that you can try on.
I would try some one and find one that fit then order based on that. It does not need to be the exact model just a nike running shoe.

 

[Littleodie914]

I've had a really good experience with the Nike "create your own shoe" thing. Pretty neat to toss on a pair of shoes that no one else has.

Here's the TOS from their site:

http://store.nike.com/emeastore/plugins/help/html/ReturningOrders_en.html

NIKE STUDIO RETURNS POLICY

If you are for whatever reason not happy with the products you ordered, you may return the products delivered to you within 30 calendar days after delivery, without giving a reason, providing that:

The products are unwashed and not used in any way (You permitted to try on garments or shoes for fit, unless we have indicated otherwise, but you cannot wear them)
The product is in its original, undamaged packaging (a carefully opened package will not be considered damaged)
The product is complete: e.g. both items of a pair must be returned.
You are entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with their order when you received them. You can do so within 2 months after you have noticed the defect (this does not affect your statutory rights). In the event your claim is justified, the purchase price and the shipping costs will be refunded.

When returning products to the NIKEiD.Studio store, the terms and conditions as stated above, will apply. When the product is returned to NIKEiD.Studio, you will be refunded via your original method of payment.

If you are not able to return the product to the NIKEiD.Studio. Click on the following link to process your return: http://nike.cycleon.eu/?languageIso=en. Please note that you will need to contact the Store directly to arrange your refund – their contact details can be found on your receipt.

For International shipments that are processed on the public website the terms, conditions and returns procedures are the same as the NIKEiD public website.

 

[troop231]

there should be plenty of other stores that sell nike shoes around you that you can try on.
I would try some one and find one that fit then order based on that. It does not need to be the exact model just a nike running shoe.

Gotcha, yes there are plenty of shops around that carry Nike even if it's not the same model of running shoe.