Has anyone made a consumer law claim before?

Discussion in 'MacBook Pro' started by Macaroooon, Aug 28, 2014.

  1. Macaroooon macrumors 6502

    Joined:
    Sep 9, 2012
    #1
    Hello, has anyone ever made one of these?

    I am going to be making one and just wandered what information I should be looking at?
     
  2. Greg1fraser macrumors member

    Joined:
    Aug 14, 2014
    Location:
    inverness scotland
    #2
    i DId a consumer law claim recently with a stormfront Apple reseller in the uk i need to fill out consumer law claim form and attach proof of purchase they diagnosed the fault and brand new replacment screen. turn around was a week and was easy no headaches
     
  3. Macaroooon thread starter macrumors 6502

    Joined:
    Sep 9, 2012
    #3
    Thanks.

    I'll be doing it at one of third part stores they recommended near me, istore or amsys I think.

    :)
     
  4. MagicBoy macrumors 68040

    MagicBoy

    Joined:
    May 28, 2006
    Location:
    Manchester, UK
    #4
    Local Apple store sorted it all out for me. Processed like any normal repair.
     
  5. Macaroooon thread starter macrumors 6502

    Joined:
    Sep 9, 2012
    #5
    I won't be going back to apple. I have been their countless times and after dozens of phone calls I asked to speak to their senior advisor who recommended I do a claim at a third party store.
     
  6. eezacque Guest

    Joined:
    Feb 17, 2013
    #6
    Both ASR and AASP rejected my claim, Apple Benelux ignored it, Apple Europe referred me to Apple Benelux, and Tim Cook hasn't responded yet. I probably need to smash somebodies teeth to get Apple to respond...
     
  7. Macaroooon thread starter macrumors 6502

    Joined:
    Sep 9, 2012
    #7
    To be honest, I doubt my claim will be accepted but I'm going to try damn hard.
     

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