Hi, I was wondering if anyone has received a reburb exchange by mail. What kind if condition was the phone in? Does it look new or does it look like someone has used it? I'm a little nervous when I hear reburb, I guess if it doesn't look good I can send it back instead of mine. The Apple rep said reburbs are phones that people tried for their 30 period and didn't keep. I don't like the sound of that.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Has anyone received a 3GS Refurb by mail exchange?
- Thread starter BullittMustang
- Start date
- Sort by reaction score
Thanks, I wonder if they are really sending out refurbs yet or if they had stock put away for exchanges?
I received a new in box, with all accessories and even switched from white to black 32GB at the Apple Store....
Wrong and Wrong
So you think they take all the iPhones that get returned and just throw them away?
I don't know. Just what I've read. I would like to know which one he received though.
Wrong and Wrong
So you think they take all the iPhones that get returned and just throw them away?
How do you explain that they had white boxed ones (3GS) on launch day then? I saw them with my own eyes and the manager even told me so (manager is my close friend).
are the refurbs selling yet? i like to wait for them to come out so i can save an extra couple of bucks
Yes, initially these were new iPhones. When the first few batches of them get used up though they will be replaced with refurbs.
Refurbs are just like new phones and in some cases, better. They have been checked/looked at twice, therefore, less likely to have any imperfections and go through a quality check.
If you get a refurb, you get something that has been QC'ed twice (at the very least), so why complain about a refurb.
I've bought over 10 refurb'ed Mini's and only one has had an issue. That's pretty good to me.
If you get a refurb, you get something that has been QC'ed twice (at the very least), so why complain about a refurb.
I've bought over 10 refurb'ed Mini's and only one has had an issue. That's pretty good to me.
Looking at it another way: I've had my 3G replaced a couple of times and each time it had a few issues (e.g., cracks, dead pixels, dust under screen, constant crashing, battery problems etc.) but they would only write down one of them on the repair form... which means that if the form states that the only thing wrong with the phone is the cracks in the case, then they will simply put it in a new case and send it to be tested.
We all know that defective products can often pass hardware tests - I had a Dell once that they claimed was perfectly fine and had no problems when it would randomly turn itself off while in use - clearly a problem.
Therefore my iPhone with battery problems could easily have been put back into circulation without anyone ever noticing it.
We all know that defective products can often pass hardware tests - I had a Dell once that they claimed was perfectly fine and had no problems when it would randomly turn itself off while in use - clearly a problem.
Therefore my iPhone with battery problems could easily have been put back into circulation without anyone ever noticing it.
Do they change the serial number of the phone when it is reconditioned? If so is the production date changed to the date it was refurbished? The serial number of the one being sent to me has a week 28 build date and starts with an 8. I wonder if it is refurb or new?
Well I was just saying what I saw...that's all. I'm sure some are refurbs but there has to be a few in there that are new.