Has anyone received a 3GS Refurb by mail exchange?

Discussion in 'iPhone' started by BullittMustang, Jul 16, 2009.

  1. BullittMustang macrumors 6502a

    Mar 27, 2008
    Hi, I was wondering if anyone has received a reburb exchange by mail. What kind if condition was the phone in? Does it look new or does it look like someone has used it? I'm a little nervous when I hear reburb, I guess if it doesn't look good I can send it back instead of mine. The Apple rep said reburbs are phones that people tried for their 30 period and didn't keep. I don't like the sound of that.
  2. fireshot91 macrumors 601


    Jul 31, 2008
    Northern VA
    They make it look completely new, if that's what you're wondering.
  3. BullittMustang thread starter macrumors 6502a

    Mar 27, 2008
    Thanks, I wonder if they are really sending out refurbs yet or if they had stock put away for exchanges?
  4. mbsaeger macrumors 6502


    Jun 18, 2009
    Apple doesn't use refurbs, especially on iPhones. It is just packaged as a phone without any accessories, other then that brand new.
  5. uiop. macrumors 68020


    Jul 22, 2008
    Grand Rapids, MI
  6. SFStateStudent macrumors 604


    Aug 28, 2007
    San Francisco California, USA
    I received a new in box, with all accessories and even switched from white to black 32GB at the Apple Store....:cool::cool::cool:
  7. lavinci macrumors 6502

    Jun 19, 2009
    The white boxes at the apple store are new phones. The white boxes just signifies they're replacement devices.
  8. DaGreat01 macrumors 6502a


    Jun 11, 2009
    Atlanta, Georgia
    Not all are brand new...
  9. opnr2000 macrumors member

    Oct 17, 2007
    I returned mine by mail and they sent me one that seems brand new. I did this the 1st week it came out, so i would imagine its new. The battery life on the replacement was so much better!!

    Very satisfied.
  10. BullittMustang thread starter macrumors 6502a

    Mar 27, 2008
    Does your serial number start with a 5 or an 8?
  11. ajthomason macrumors 6502

    Wrong and Wrong :)

    So you think they take all the iPhones that get returned and just throw them away?
  12. hNicolas macrumors 6502


    Dec 4, 2008
    Ottawa, ON
    If it starts with an 8 is it guaranteed to be new?
    How do you know that?
  13. BullittMustang thread starter macrumors 6502a

    Mar 27, 2008
    I don't know. Just what I've read. I would like to know which one he received though.
  14. lavinci macrumors 6502

    Jun 19, 2009
    How do you explain that they had white boxed ones (3GS) on launch day then? I saw them with my own eyes and the manager even told me so (manager is my close friend).
  15. joecartoon22 macrumors member

    Jun 22, 2009
    are the refurbs selling yet? i like to wait for them to come out so i can save an extra couple of bucks
  16. opnr2000 macrumors member

    Oct 17, 2007
  17. ajthomason macrumors 6502

    Yes, initially these were new iPhones. When the first few batches of them get used up though they will be replaced with refurbs.
  18. rw3 macrumors 6502a


    May 13, 2008
    DFW, TX
    Refurbs are just like new phones and in some cases, better. They have been checked/looked at twice, therefore, less likely to have any imperfections and go through a quality check.

    If you get a refurb, you get something that has been QC'ed twice (at the very least), so why complain about a refurb.

    I've bought over 10 refurb'ed Mini's and only one has had an issue. That's pretty good to me.
  19. ajthomason macrumors 6502

    Looking at it another way: I've had my 3G replaced a couple of times and each time it had a few issues (e.g., cracks, dead pixels, dust under screen, constant crashing, battery problems etc.) but they would only write down one of them on the repair form... which means that if the form states that the only thing wrong with the phone is the cracks in the case, then they will simply put it in a new case and send it to be tested.

    We all know that defective products can often pass hardware tests - I had a Dell once that they claimed was perfectly fine and had no problems when it would randomly turn itself off while in use - clearly a problem.

    Therefore my iPhone with battery problems could easily have been put back into circulation without anyone ever noticing it.
  20. BullittMustang thread starter macrumors 6502a

    Mar 27, 2008
    Do they change the serial number of the phone when it is reconditioned? If so is the production date changed to the date it was refurbished? The serial number of the one being sent to me has a week 28 build date and starts with an 8. I wonder if it is refurb or new?
  21. lavinci macrumors 6502

    Jun 19, 2009
    Well I was just saying what I saw...that's all. I'm sure some are refurbs but there has to be a few in there that are new.

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