Hi, I was wondering if anyone has received a reburb exchange by mail. What kind if condition was the phone in? Does it look new or does it look like someone has used it? I'm a little nervous when I hear reburb, I guess if it doesn't look good I can send it back instead of mine. The Apple rep said reburbs are phones that people tried for their 30 period and didn't keep. I don't like the sound of that.