I'm trying to upgrade an existing Blackberry account (secondary line on family plan) to an iPhone 4 on VZW, but when I get to the screen that shows all of the upgrades "Apple" and the "iOS" options are grayed out. The site shows all of the other phones that Verizon offers, but not the iPhone. I tried this on two different Verizon accounts and both yielded the same result... I also tried to go to verizonwireless.com/iphone but when I added the iPhone to cart while logged in to the account it just took me back to the Verizon home page. I would rather order from Verizon because of the free overnight shipping as opposed to the 2-3 day on the Apple site. Thanks!
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
Has Anyone Recently Upgraded Their VZW Line to an iPhone? (Website Issue)
- Thread starter bperrella
- Start date
- Sort by reaction score
Anybody? it can't just be me.. I've tried on two different Verizon accounts and on a PC, aMac, and an iPad...
I get the same thing. I'm on my parent's family account and can't upgrade through My Verizon Wireless. I did some searching and found out how you can do it tho.
1) Go to www.verizonwireless.com
2) Move cursor over Phones & Devices so the drop bar opens and click on iPhone.
3) Click on Order Now on whichever model you want (16GB or 32GB)
4) Click Add to Cart for whichever model you want
5) Popup will come up and click on Upgrade your Device
Follow the rest of the instructions to log into your account and you should be good to go.
If this doesn't work for you I would suggest calling customer support and they can surely help you.
I get the same thing. I'm on my parent's family account and can't upgrade through My Verizon Wireless. I did some searching and found out how you can do it tho.
1) Go to www.verizonwireless.com
2) Move cursor over Phones & Devices so the drop bar opens and click on iPhone.
3) Click on Order Now on whichever model you want (16GB or 32GB)
4) Click Add to Cart for whichever model you want
5) Popup will come up and click on Upgrade your Device
Follow the rest of the instructions to log into your account and you should be good to go.
If this doesn't work for you I would suggest calling customer support and they can surely help you.
This worked! No idea why they don't just treat it like a normal upgrade... Thanks a lot!
This worked! No idea why they don't just treat it like a normal upgrade... Thanks a lot!
No problem. Glad I could help.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.