Has anyone returned their 3G without proving their issue(s)?

Discussion in 'iPhone' started by louis0nfire, Aug 7, 2008.

  1. louis0nfire macrumors 6502

    Joined:
    Feb 22, 2008
    #1
    How long did it take for them to give you a replacement? Did they trust that your issues are only random and can't be proven really?
     
  2. ubestbsteppin macrumors regular

    Joined:
    May 23, 2008
    #2
    Yeah I returned mine today for an exchange. I had a genius bar appt because I didn't feel like getting stuck in any iPhone lines. The Genius took my phone and sent me to a saleperson who got me a brand new-in-box iPhone and had me open and all (exactly the same as when I first bought it). Whole process took about 10 minutes and nobody ever questioned a thing. I love the Apple store!
     
  3. louis0nfire thread starter macrumors 6502

    Joined:
    Feb 22, 2008
    #3
    Wow, I hope it's that easy for me. I'm just going to throw in a bunch of issues just to help my case.
     
  4. 61132 Guest

    Joined:
    Oct 31, 2005
    #4
    I returned mine today (well ordered my replacement anyways). My phone was having issues connecting to the edge or 3g networks. I would have to make 10 "failed" calls before I would receive signal. It was stuck in "no signal" even when it was obviously in signal range. They didn't have any problems ordering me a replacement, should be here over the weekend or on Monday.

    Note: they did not see the symptoms at all, or course it doesn't do it when I need it to. Just took my word for it.
     
  5. louis0nfire thread starter macrumors 6502

    Joined:
    Feb 22, 2008
    #5
    My list of stuff to say, piling it on will help my case. Hopefully the employee will just think 'too many issues, just get him a replacement'.

    touch screen unresponsive at times
    sometimes none of the buttons work to wake phone up
    restarts randomly
    speaker pops from time to time when playing music
    sometimes it takes 10 "call failed" attempts on 3g or edge
     

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