I went by the NYC 5th Ave Store today to check out the iphone and also see if they had any macbook pros in stock. The place is a zoo! I've never seen it so crowded and so unpleasant to be in. they seem to have hired the whole city - even a random neighbor of mine in Broooklyn was working there! I don't know him, but I see him around. The staff looks much younger too since the introduction of the iphone. Anyway, I waited for about 20 minutes to get to a mbp and then gave up trying to get one of the kids to move aside and let a potential buyer check out a computer. It's become impossible to actually check out hardware in the store because of the crowds of people writing emails and surfing the web. I almost got into a fight with an idiot who had left his umbrella next to the MBP and gone somewhere else. I started using the machine and he came back and started telling met that he was using the macbook pro and that I should leave. I replied it didn't have his name on it, upon which he took his umbrella and slammed it on the macbook and said "here's my ****ing umbrella and I left it here on the machine I was using, jerk!" We argued a bit and instead of fighting him physically I decided to back off and wait somewhere else. It was really too crowded for a good fight anyway. And, I don't want to be banned from my favourite store So, my question: has the introduction of the iphone ruined the Apple Store experience? What do you think?