Has your Apple Care paid for itself?

[0989382]

Just dropped my MBP nTB 2017 off at Apple again. It's got just under two years left of Apple Care. They've fixed the screen for marking against the keyboard, and now for a second time. Plus the ports were getting a bit loose so they put it down for a logic board repair too - not bad.

In the UK Apple Care costs £249 for this machine.
First screen replacement: £370
Second screen replacement and logic board repair: £717

Think it's safe to say Apple Care has paid for itself. Plus I got it for £125 student discount. My next machine will either be a 15" or a decked out 13" exceeding £2,000+ if not more the way Apple's pricing is going... There's no doubt I'll be buying Apple Care again having had it pay for itself so quickly on these high end machines. Has yours paid for itself and would you get it again?

 

[Ma2k5]

Just dropped my MBP nTB 2017 off at Apple again. It's got just under two years left of Apple Care. They've fixed the screen for marking against the keyboard, and now for a second time. Plus the ports were getting a bit loose so they put it down for a logic board repair too - not bad.

In the UK Apple Care costs £249 for this machine.
First screen replacement: £370
Second screen replacement and logic board repair: £717

Think it's safe to say Apple Care has paid for itself. Plus I got it for £125 student discount. My next machine will either be a 15" or a decked out 13" exceeding £2,000+ if not more the way Apple's pricing is going... There's no doubt I'll be buying Apple Care again having had it pay for itself so quickly on these high end machines. Has yours paid for itself and would you get it again?

It is definitely worth it now that everything is soldered on and requires expensive replacement. In the UK now (probably wasn't available when you purchased yours) you get AppleCare+ on the MacBook's, so you are covered for two instances of accidental damage too (there is an excess to pay though but that is expected for moral hazard purposes in insurance).

 

[tomscott1988]

Now applecare is £399 for the 18 15" macbook pro. Absolute joke.

EDU used to get applecare almost for free now its only a 15-20% reduction.

 

[PROFESS0R]

AppleCare has paid for itself on every apple notebook computer I have owned (4 so far), but NOT on my iOS devices. I have never had an ipad failure, and I have owned 9 of them so far over the years. On my iPhones, AppleCare has paid for itself on 2 out of 11, mostly because of damage I caused that was covered. All in all, I would say that Apple has made money on my AppleCare purchases, which is exactly what I would expect. Simply put, Apple would not be selling AppleCare if they did not make a profit on it, on average.

 

[maflynn]

Nope, I've purchased AC on various iPhones, my apple watch, iMac, various MBPs. Never once did I use the extended warranty. This time, around, I purchased my MBP on American Express which gives me a second year of coverage. I see little reason to virtually give away my money.

 

[keysofanxiety]

It certainly did. My 15" 2011 MBP had 3 Logic Board failures. My subsequent (and current) 2012 15" had 2 within its extended warranty period. It's long out of warranty but still slowly chugging away.

 

[SteveJUAE]

AppleCare has paid for itself on every apple notebook computer I have owned (4 so far), but NOT on my iOS devices. I have never had an ipad failure, and I have owned 9 of them so far over the years. On my iPhones, AppleCare has paid for itself on 2 out of 11, mostly because of damage I caused that was covered. All in all, I would say that Apple has made money on my AppleCare purchases, which is exactly what I would expect. Simply put, Apple would not be selling AppleCare if they did not make a profit on it, on average.

Agreed, I have never bought AC and consider myself several $1000's better off for not doing so

Some seem proud they got their monies worth from AC where I see it as a failure and almost encourages poor QA/QC

Simply if Apple products were better then AC would not exist its surprising that premium products do not come with a 2 year warranty

Whilst I can understand the shift form say a normal repair on a MBP going from the $400 to now closer to $800 due to newer construction methods. This burden has simply been shifted on to the consumer in the form of almost an extra tax on your Apple purchase in the guise of AC which is further disguised by the inclusion of the +.

Most do not realise that AC is still available and you have to search a bit harder to find it.

Call it what you want extended warranty etc but basically its just another form of risk based insurance that generates revenue and provides Apple with a buffer on defects.

I'm happy for those that only buy an occasional Apple device they may fare better but regular buyers not so much