I had a rented movie in my Apple tv cue that I lost last night after a power outage. After the apple tv rebooted and I logged back on, it no longer showed in my rentals even though I still had 29 days left to view. I sent them a message this morning and they credited my account by afternoon. Then, it reappeared in my apple rental cue. I would like to pay for it, since it is back in my cue, but don't know how to do that, other than purchasing it again, which is what I will do, if there isn't an easier solution. Anyway, they responded very quickly.