Hats off to Apple

Discussion in 'Apple TV and Home Theater' started by darster, Sep 9, 2011.

  1. darster Suspended

    Joined:
    Aug 25, 2011
    #1
    I had a rented movie in my Apple tv cue that I lost last night after a power outage. After the apple tv rebooted and I logged back on, it no longer showed in my rentals even though I still had 29 days left to view. I sent them a message this morning and they credited my account by afternoon. Then, it reappeared in my apple rental cue. I would like to pay for it, since it is back in my cue, but don't know how to do that, other than purchasing it again, which is what I will do, if there isn't an easier solution. Anyway, they responded very quickly.
     
  2. DustinT macrumors 68000

    DustinT

    Joined:
    Feb 26, 2011
    #2
    Apple is a company that really understands customer service. Thats a big reason for their success, I think.
     

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