Have a bigger issue than thought...help!

Discussion in 'MacBook Air' started by SeanPW, Apr 6, 2015.

  1. SeanPW macrumors newbie

    Joined:
    Apr 6, 2015
    #1
    About 5 months ago I hired someone and subsequently, had to let them go. During that process, I reset their MacAir in front of them, with what I thought was a complete WIPE of their MacAir. Looked like it worked and that person was satisfied.

    However, I opened it up again for the first time this AM to prep it for another new hire, and this former employee's login credentials are still required. I can sign in as a guest, but I want to make this MacAir, 2014 version, whole again, wipe it fully and present it as a new machine.

    It was only 2 months old when the person turned it back in.

    Is there any way I can do this without the former employee's login info?

    If so, I'd appreciate any help making this happen.

    I'm probably reaching here but thought I would ask

    Thank you
     
  2. Jobsian macrumors 6502a

    Jobsian

    Joined:
    Jul 30, 2009
  3. SeanPW thread starter macrumors newbie

    Joined:
    Apr 6, 2015
  4. Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
    Location:
    Far from here
    #4
    If you want to wipe the disk, you must do a Cmd + r boot (= boot up from Recovery partition), then select Disk Utility to erase the Macintosh HD partition.

    Then quit Disk Utility and choose "Reinstall OS X".
     
  5. SeanPW thread starter macrumors newbie

    Joined:
    Apr 6, 2015
    #5
    So if I do that will it remove the former users credentials and need for that person to log on? I'm trying to get machine back to original state more or less.
     
  6. Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
    Location:
    Far from here
    #6
    Yes, exactly.

    See : https://support.apple.com/en-us/HT201376
     
  7. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #7
    You could just reset the password then create a new admin login and delete their profile
     

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