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I recommend checking a local Apple store if it is an option. I just walked in and purchased one for the wife. Online said 3-4 weeks.

I’ve already tried that at a couple of stores (as well as a couple of ATT and Best Buy stores), but nada. Luck of the draw, I guess.
 
Maybe there some issues with updating that palette of phones but it will show out for delivery on the 13th. I’ve had packages from usp not updating then being out for delivery. I know it has to be frustrating.
I’m going to take this as truth and just enjoy the rest of my weekend. Thank you. ;)
 
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IUP Program
Purchased at 12:15AM - AT&T SG 256GB
Ship date of 11/17 - 11/24
Then bumped to 11/14 - 11/21
Finally CC Charged on 11/10
But currently still OIP as of 11/11
Still nothing on UPS Track by reference as of 11/11

Anyone have an idea when I will be moved to PFS or Shipped? I think at this rate, I won't have my iPhone X until 11/21.

No inventory in my area (SF, Bay Area) to cancel and get one in store.

I just want my iPhone already!
mine kind like yours, but its shipped.
Purchased at 12:15AM - AT&T SG 256GB
Ship date of 11/17 - 11/24
Finally CC Charged on 11/10 morning
Noon at 11/10 showed preparing for shipment
Shipped 11/11 morning, scheduled delivery 11/16

hope yours will shipping soon.
 
UPDATE: CC Chg went through. Still in Inchon, Korea. Still shows delivery to me Wednesday the 15th. I don’t think we should concern ourselves with UPS scans. As we can all see, there is no common sense to what they actually mean. My phone could be in KY already, with scans not showing up until hours or even days later. I am order :23, Apl site, att, 256 silver.
[doublepost=1510433204][/doublepost]Oh, delivery will be to Palm Springs, CA........
 
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For all that have theirs shipped and received what was the time frame difference from what apple said to when it arrived? +\~ days
 
Last night my status was changed from "Order in progress" to "Preparing to ship" and this morning I received a "Your item has shipped" alert. I live in CT -- here at the shipping details. I ordered my phone on 11/3 at approx. 3:15am.

Screen_Shot_2017_11_11_at_1_19_18_PM.png


UPS says next Thursday. Apple says the following Tuesday. I will go with UPS :)

My phone is in the exact same status and arrived in Shanghai the exact same time...
 
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I don't get it. An earlier post had his phone arrive the same day and time in Incheon and his made the next flight out to Anchorage and mine is still sitting in Incheon?

Incheon, Korea, Republic of 11/09/2017 7:28 P.M. Arrival Scan
ZhengZhou, China 11/09/2017 4:13 P.M. Departure Scan
ZhengZhou, China 11/08/2017 11:11 P.M. Arrival Scan

11/08/2017 10:40 P.M. Departure Scan

11/08/2017 8:30 A.M. The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.

11/08/2017 6:56 A.M. The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
ZhengZhou, China 11/08/2017 4:50 P.M. Origin Scan
China 11/08/2017 5:02 A.M. (ET) Order Processed: Ready for UPS

Right that’s what’s driving me bonkers. The same event scan to the minute. Unless there’s simultaneous scans of multiple pallets (which I guess there could be) why aren’t they all moving together or why are the updates so laggy? How can we plan for a future delivery date when the info is so less than real time? I know they don’t scan each box that has an iPhone in it individually but still. Prolly together...Monday they’ll all catch up? I saw a photo of the inside of an all palletized UPS cargo plane (from a post here on a past preorder forum) there were multiple pallets it looked organized but golly, this seems like plinko. Are there any UPS logistics employees anywhere here? Getting cra cra over here. Package vs pallets.
[doublepost=1510439962][/doublepost]
Maybe there some issues with updating that palette of phones but it will show out for delivery on the 13th. I’ve had packages from usp not updating then being out for delivery. I know it has to be frustrating.

Eek make that the 13th and 14th then. I’m on the 7:28 arrival Incheon scan my date has always been the 14th. Omigosh
[doublepost=1510440091][/doublepost]
Very aggravated. I called UPS and they said elivery MOnday 11/13 pending clearing customs....I highly doubt that now

View attachment 734704
So they are still in Korea?
 
Right that’s what’s driving me bonkers. The same event scan to the minute. Unless there’s simultaneous scans of multiple pallets (which I guess there could be) why aren’t they all moving together or why are the updates so laggy? How can we plan for a future delivery date when the info is so less than real time? I know they don’t scan each box that has an iPhone in it individually but still. Prolly together...Monday they’ll all catch up? I saw a photo of the inside of an all palletized UPS cargo plane (from a post here on a past preorder forum) there were multiple pallets it looked organized but golly, this seems like plinko. Are there any UPS logistics employees anywhere here? Getting cra cra over here. Package vs pallets.
[doublepost=1510439962][/doublepost]

Eek make that the 13th and 14th then. I’m on the 7:28 arrival Incheon scan my date has always been the 14th. Omigosh
[doublepost=1510440091][/doublepost]
So they are still in Korea?

I have the same problem... mine still says delivery 11/14. Was going to hold for pickup but I can’t see it getting to NY from Korea in 2 Days given its just sitting there...
 
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Man, my CC was charged and will be fully paid off, before I get my phone. This China/Korea hangup is adding to my anxiety.
 
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Just got departure scan from Shanghai, China. Hope it doesn't go to Korea lol. Mine is being shipped to Louisiana. Maybe that is a different departure spot?

upload_2017-11-11_18-36-57.png
 
My iPhone has finally left Anchorage, AK!! Delivery date still showing Nov 15 on UPS website (it was originally Nov 13th). I can’t wait to have my iPhone X!!!!!
 

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Well after two days by iPhone escaped from ZhengZhou China, but now it’s been stuck for more than a day in Incheon, South Korea. Estimated delivery date from UPS went from 11/14 to 11/15 to “Information unavailable.”

  • Incheon, KR
  • 11/10/2017 7:35 P.M.
  • Arrival Scan
  • ZhengZhou, CN
  • 11/10/2017 6:30 P.M.
  • Departure Scan
  • 11/10/2017 2:27 P.M.
  • Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
  • 11/10/2017 2:18 P.M.
  • Your package is in transit. We're updating plans to schedule your delivery.
  • ZhengZhou, CN
  • 11/08/2017 11:11 P.M.
  • Arrival Scan
  • 11/08/2017 10:03 A.M.
  • The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
  • ZhengZhou, CN
  • 11/08/2017 10:40 P.M.
  • Departure Scan
  • 11/08/2017 8:52 A.M.
  • The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
  • ZhengZhou, CN
  • 11/08/2017 4:45 P.M.
  • Origin Scan
  • CN
  • 11/08/2017 4:55 A.M.
  • Order Processed: Ready for UPS

I used the @UPSHelp twitter feed to ask what is going on. It replied: “Your package is still in transit. If you do not receive this on the promised date from your shipper please let us know. There is little movement of packages over the weekend.”

Hoping that doesn’t mean I’ll be stuck in Korea for another day...
 
My package went from AK to KY then back to AK?

This is giving me anxiety.... -_-

  • Anchorage, AK, US
  • 11/11/2017 2:13 P.M.
  • Departure Scan
  • Louisville, KY, US
  • 11/11/2017 2:50 A.M.
  • Arrival Scan
  • 11/10/2017 8:56 P.M.
  • The package is awaiting clearing agency review. / Your package was released by the clearing agency.
  • Anchorage, AK, US
  • 11/10/2017 12:54 P.M.
  • Arrival Scan
  • Incheon, KR
  • 11/11/2017 1:27 A.M.
  • Departure Scan
  • Incheon, KR
  • 11/10/2017 7:35 P.M.
  • Arrival Scan
  • ZhengZhou, CN
  • 11/10/2017 6:30 P.M.
  • Departure Scan
  • 11/09/2017 8:38 A.M.
  • The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
  • ZhengZhou, CN
  • 11/09/2017 9:00 P.M.
  • Arrival Scan
  • 11/09/2017 7:45 P.M.
  • Departure Scan
  • 11/09/2017 5:23 A.M.
  • The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
  • ZhengZhou, CN
  • 11/09/2017 4:22 P.M.
  • Origin Scan
  • CN
  • 11/09/2017 2:27 A.M.
  • Order Processed: Ready for UPS
 
IUP Program
Purchased at 12:15AM - AT&T SG 256GB
Ship date of 11/17 - 11/24
Then bumped to 11/14 - 11/21
Finally CC Charged on 11/10
But currently still OIP as of 11/11
Still nothing on UPS Track by reference as of 11/11

Anyone have an idea when I will be moved to PFS or Shipped? I think at this rate, I won't have my iPhone X until 11/21.

No inventory in my area (SF, Bay Area) to cancel and get one in store.

I just want my iPhone already!


Just wanted to update everyone!

I contacted Apple (1800-MYAPPLE) and spoke to a online store manager and explained how furious I was that my online order changed from 11/14 - 11/21 to 11/20 - 11/28 after my CC got charged. That's pretty much almost the end of December and I couldn't wait any longer. Manager wasn't very helpful at first and told me all he can do is contact me if he sees any changes, he said he would also keep an eye out for any iPhones available in store around my area and contact me incase I wanted to switch to in store. I pretty much ended the conversation with being stuck in a crappy situation. After the phone call, I randomly wanted to check to see if there were any inventory in any of the Apple stores around my area (San Francisco,CA) and immediately saw that there was an AT&T Silver 256GB in Berkeley, CA , I immediately emailed the manager a screen shot of the available stock and he actually went out of his way to contact the store and asked them to hold it for me. He contacted me by phone to update me of the hold at the store, we immediately canceled my IUP preorder and I drove down to the store to pick it up (Apple Store specialists were weirded out how my iPhone was put on held for me as they do not normally do that)! I love my new iPhone X. I don't think I will ever pre order again. Finally get to stop worrying and get back to normal sleep.

P.S, it was my first time opening an IUP account and was worried that Citizen would do another hard pull on my credit (Since I cancelled and opened another loan) but that's not the case as they use the first hard credit check for up to 30 days.

Good luck everyone! I recommended just going in store if you aren't getting yours anytime soon.
 
Just got departure scan from Shanghai, China. Hope it doesn't go to Korea lol. Mine is being shipped to Louisiana. Maybe that is a different departure spot?

View attachment 734791
Looks like I am on the same pallet as you. Hoping they are on this flight: http://flightaware.com/live/flight/UPS85/history/20171111/2228Z/ZSPD/PANC
Edit: (Also looks like that same plane has another flight from Alaska to Kentucky a few hours after that. Would be awesome if we were on both of those!)
 
Last edited:
Just wanted to update everyone!

I contacted Apple (1800-MYAPPLE) and spoke to a online store manager and explained how furious I was that my online order changed from 11/14 - 11/21 to 11/20 - 11/28 after my CC got charged. That's pretty much almost the end of December and I couldn't wait any longer. Manager wasn't very helpful at first and told me all he can do is contact me if he sees any changes, he said he would also keep an eye out for any iPhones available in store around my area and contact me incase I wanted to switch to in store. I pretty much ended the conversation with being stuck in a crappy situation. After the phone call, I randomly wanted to check to see if there were any inventory in any of the Apple stores around my area (San Francisco,CA) and immediately saw that there was an AT&T Silver 256GB in Berkeley, CA , I immediately emailed the manager a screen shot of the available stock and he actually went out of his way to contact the store and asked them to hold it for me. He contacted me by phone to update me of the hold at the store, we immediately canceled my IUP preorder and I drove down to the store to pick it up (Apple Store specialists were weirded out how my iPhone was put on held for me as they do not normally do that)! I love my new iPhone X. I don't think I will ever pre order again. Finally get to stop worrying and get back to normal sleep.

P.S, it was my first time opening an IUP account and was worried that Citizen would do another hard pull on my credit (Since I cancelled and opened another loan) but that's not the case as they use the first hard credit check for up to 30 days.

Good luck everyone! I recommended just going in store if you aren't getting yours anytime soon.
Thanks for the post cause I was gonna cancel my iup but was afraid of the hard pull
 
Right that’s what’s driving me bonkers. The same event scan to the minute. Unless there’s simultaneous scans of multiple pallets (which I guess there could be) why aren’t they all moving together or why are the updates so laggy? How can we plan for a future delivery date when the info is so less than real time? I know they don’t scan each box that has an iPhone in it individually but still. Prolly together...Monday they’ll all catch up? I saw a photo of the inside of an all palletized UPS cargo plane (from a post here on a past preorder forum) there were multiple pallets it looked organized but golly, this seems like plinko. Are there any UPS logistics employees anywhere here? Getting cra cra over here. Package vs pallets.
[doublepost=1510439962][/doublepost]

Eek make that the 13th and 14th then. I’m on the 7:28 arrival Incheon scan my date has always been the 14th. Omigosh
[doublepost=1510440091][/doublepost]
So they are still in Korea?

Mine was scanned just a couple minutes later in Incheon. Arrival date slipped from 14th to 15th soon after. I'm thinking it might go longer since the scheduled delivery date is unavailable.
 
Mine was scanned just a couple minutes later in Incheon. Arrival date slipped from 14th to 15th soon after. I'm thinking it might go longer since the scheduled delivery date is unavailable.


Now I’m really thinking something is weird that’s us 13 14 15 and since then I haven’t seen anyone post that they’re stopping in KR. Now they’re going to Shanghai. My delivery date has not changed. Still showing the 14.
[doublepost=1510455797][/doublepost]My UPS service changed to world ease. UPS website says that “saves time @ customs”
Last night my service was ww expedited, which I thought was supposed to also customs-clear in bulk. Has anyone else’s changed?
 
Just wanted to update everyone!

I contacted Apple (1800-MYAPPLE) and spoke to a online store manager and explained how furious I was that my online order changed from 11/14 - 11/21 to 11/20 - 11/28 after my CC got charged. That's pretty much almost the end of December and I couldn't wait any longer. Manager wasn't very helpful at first and told me all he can do is contact me if he sees any changes, he said he would also keep an eye out for any iPhones available in store around my area and contact me incase I wanted to switch to in store. I pretty much ended the conversation with being stuck in a crappy situation. After the phone call, I randomly wanted to check to see if there were any inventory in any of the Apple stores around my area (San Francisco,CA) and immediately saw that there was an AT&T Silver 256GB in Berkeley, CA , I immediately emailed the manager a screen shot of the available stock and he actually went out of his way to contact the store and asked them to hold it for me. He contacted me by phone to update me of the hold at the store, we immediately canceled my IUP preorder and I drove down to the store to pick it up (Apple Store specialists were weirded out how my iPhone was put on held for me as they do not normally do that)! I love my new iPhone X. I don't think I will ever pre order again. Finally get to stop worrying and get back to normal sleep.

P.S, it was my first time opening an IUP account and was worried that Citizen would do another hard pull on my credit (Since I cancelled and opened another loan) but that's not the case as they use the first hard credit check for up to 30 days.

Good luck everyone! I recommended just going in store if you aren't getting yours anytime soon.

That’s really awesome—congrats! I’m really close to canceling my order and taking my chances at the Apple Stores in the area.
 
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