Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
23CD04CE-D760-47F7-AE8B-17C8ED83FB2F.png
Good to know that I’m in the same company. I was originally scheduled for delivery on 11/16, then got moved to 11/17, then 11/20. Now the information is unavailable.

I called Apple, but they were not helpful. They said that the shipment could still be stuck in customs and if they don’t leave China by 11/17, they will not meet the 11/17-11/24 delivery window.

I’m still hoping for a delivery on 11/16 or 11/17.
 
  • Like
Reactions: kippen
Finally mine is being delivered today! So weird how it was in Korea yesterday and somehow made it to CT today..

I am in CT also but no movement on my phone. It arrived in Louisville at 1:31 A.M... can I ask, what path did your phone take to get into CT?
 
Mine just update today! Been in ZhengZhou as well since friday! Did yours update today? UPS told me that it was because they are shipping them in bulk. Lets hope it gets to Texas by Thursday like they promised
I'm in Texas as well and my phone got a departure scan today after sitting in China since sunday. My date got pushed from the 17th to the 20th....
 
ugh, my shipping is now unavailable. any guesses as to when I'll receive my phone based on your experience?

ZhengZhou, China 11/14/2017 9:19 P.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
11/14/2017 8:14 P.M. Your package is in transit. We're updating plans to schedule your delivery.

ZhengZhou, China 11/13/2017 6:30 P.M. Departure Scan
Incheon, Korea, Republic of 11/13/2017 7:22 P.M. Arrival Scan

ZhengZhou, China 11/11/2017 10:17 P.M. Arrival Scan
11/11/2017 10:01 P.M. Departure Scan

Mine was 48 hours between the "package in transit" message and actually leaving ZhengZhou.
 
View attachment 735591 Good to know that I’m in the same company. I was originally scheduled for delivery on 11/16, then got moved to 11/17, then 11/20. Now the information is unavailable.

I called Apple, but they were not helpful. They said that the shipment could still be stuck in customs and if they don’t leave China by 11/17, they will not meet the 11/17-11/24 delivery window.

I’m still hoping for a delivery on 11/16 or 11/17.
I’m right there with you! Same tracking info! Hang in there!
 
  • Like
Reactions: X23
I just want it before thanksgiving since i'll be out of town. if rescheduled anytime around Thanksgiving I'll have to call UPS and have them hold the package there until I can pick it up after the holidays (no sig required)
 
Never had a delivery date until today. It says Scheduled Delivery Updated To: Tuesday, 11/14/2017 but now updated with a delay. It's headed to the San Francisco Bay Area. I guess that means they intend to deliver it tomorrow? From Kentucky?

Oh well its nice to actually see some movement after sitting on Korea for 5 days. Still not worried until Nov 24th date slips

Louisville, KY, United States
  • 11/14/2017 10:25 A.M. Import Scan
  • 11/14/2017 7:30 A.M. Due to operating conditions, your package may be delayed. / Your delivery has been rescheduled for the next business day.
  • 11/14/2017 3:42 A.M. Import Scan
  • 11/13/2017 10:15 A.M. The package is awaiting clearing agency review. / Your package was released by the clearing agency.
 
I just want it before thanksgiving since i'll be out of town. if rescheduled anytime around Thanksgiving I'll have to call UPS and have them hold the package there until I can pick it up after the holidays (no sig required)
I think a lot of us have the same thoughts and hence the anxiety about the delay.
 
  • Like
Reactions: kippen
DEPARTURE SCANN!!!!!! OUT OF ASIA FINALLYY! My spirits are quite high at the moment
Huh, I finally made it to Korea this morning after several days in China too, but now am doubting we're really on the same pallet because I have yet to see a departure from Korea. Would you mind copying over your activity thus far so I can see if our timestamps match? Would be a huge relief if I was out of Asia finally too!
 
apple.com order
Pre-ordered 10/27 3:09 am est
confirmation email 10/27 3:20 am est

order number: W511
ATT
silver 256 GB
PIF
11/17-11/24 delivery time given

Credit card charged:11/8 at 12:15pm est
Preparing to ship 11/8 at 12:30pm est
Total time from OIP to PTS- 12 days , 9 hours

Shipped: 11/9 at 12:30 am est
Time from PTS to Shipped : 12 hrs

Apple says expected delivery date 11/20
UPS says expected delivery date 11/15

current status: this must be the quickest pass through Korea ever

upload_2017-11-14_11-18-5.png
 

Attachments

  • upload_2017-11-14_11-16-42.png
    upload_2017-11-14_11-16-42.png
    55.9 KB · Views: 117
View attachment 735591 Good to know that I’m in the same company. I was originally scheduled for delivery on 11/16, then got moved to 11/17, then 11/20. Now the information is unavailable.

I called Apple, but they were not helpful. They said that the shipment could still be stuck in customs and if they don’t leave China by 11/17, they will not meet the 11/17-11/24 delivery window.

I’m still hoping for a delivery on 11/16 or 11/17.

Identical to mine! Hoping that today it will begin to move and that they actually do arrive on the 16th
 

Attachments

  • C16D4CDE-97CD-46EF-BCC4-5260CFCEBDEB.png
    C16D4CDE-97CD-46EF-BCC4-5260CFCEBDEB.png
    538.2 KB · Views: 162
  • Like
Reactions: X23
Huh, I finally made it to Korea this morning after several days in China too, but now am doubting we're really on the same pallet because I have yet to see a departure from Korea. Would you mind copying over your activity thus far so I can see if our timestamps match? Would be a huge relief if I was out of Asia finally too!

Screen Shot 2017-11-14 at 11.29.17 AM.png
 
My delivery date went from 11/13 to 11/17. Then had massive movement suddenly over the last two days, and all of the sudden it's on the truck for delivery today. Only one day later than my original UPS delivery date before all of the delays. I spent 5 days sitting in Korea from the 7th to yesterday. So keep the faith, it seems hopeless and then *BAM* it happens all at once.

I can relate. Mine went from stuck in Incheon for 4 days to my doorstep in about 24 hours. Impressive for UPS to make up that amount of time.
 
  • Like
Reactions: LavaWitch
I am in CT also but no movement on my phone. It arrived in Louisville at 1:31 A.M... can I ask, what path did your phone take to get into CT?


Anchorage -> Louisville -> Windsor Locks CT

But my whole delivery is a mess now. I scheduled to hold for pickup about 3 weeks ago and UPS just now placed the order to hold it..........after they loaded my shipment onto a delivery truck. And they are holding it at a center 1 hour away from the requested UPS facility.

Let this be a warning to everyone. DO NOT HOLD FOR PICKUP.
 
Aaaaaah, I arrived to Incheon at 7:30 PM too, but somehow do not have a departure scan like the rest of you. I seem to have been left behind...so sad.

Incheon, Korea, Republic of 11/14/2017 7:30 P.M. Arrival Scan
ZhengZhou, China 11/14/2017 5:25 P.M. Departure Scan
ZhengZhou, China 11/12/2017 8:27 P.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
11/12/2017 8:07 P.M. Your package is in transit. We're updating plans to schedule your delivery.
11/09/2017 8:56 A.M. The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
ZhengZhou, China 11/09/2017 9:00 P.M. Arrival Scan
11/09/2017 7:45 P.M. Departure Scan
11/09/2017 6:36 A.M. The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.
ZhengZhou, China 11/09/2017 4:17 P.M. Origin Scan
China 11/09/2017 10:47 P.M. (ET) Order Processed: Ready for UPS
 
I am not sure why it is taking so long for all of our phones to be delivered. One of the girls in my office received her shipping email on 11-4 and received her phone on 11-6, and ordered it on the 28th. Ugh frustrating.

I am begining to think that UPS is having capacity issues on the air side of their operation. With phones sitting for days in places like Incheon, Anchorage and Louisville while having multiple flight departures each day, it sounds like their planes are flying very full from a volume standpoint. UPS doesn’t want to have to wharehouse anything that they don’t have to, they would much rather deliver the phones and get them out of their system.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.