I'm also in the same boat as you. Ordered 2 Silver T-mobile 256 about 10 minutes after the pre-order start time, when apple.com came back to life. Have a November 17-24 delivery, but order still in progress with no charge to my card yet. I'm not really sure what gives here, nor why I seem to be getting leapfrogged by so many others.
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Have any 11/17-11/24 shipments been bumped?
- Thread starter DJosche
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I'm also in the same boat as you. Ordered 2 Silver T-mobile 256 about 10 minutes after the pre-order start time, when apple.com came back to life. Have a November 17-24 delivery, but order still in progress with no charge to my card yet. I'm not really sure what gives here, nor why I seem to be getting leapfrogged by so many others.
Finally got out of Korea on UPS97.
Scheduled delivery on myUPS slipped from 11/17 to 11/21.
I live 45 miles from Louisville, so I’m interested to see what the last couple legs of the journey look like.
Also, anyone else get a “released by clearing agency” scan at 7:20?
Scheduled delivery on myUPS slipped from 11/17 to 11/21.
I live 45 miles from Louisville, so I’m interested to see what the last couple legs of the journey look like.
Also, anyone else get a “released by clearing agency” scan at 7:20?
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This is the thing that bugs me. Logistics is really complicated and I totally understand why sometimes a pallet of phones will mysteriously sit at an airport for days, waiting for a customs check or a ride out, while others sail right through. As long as UPS is trying to maximize the on-time deliveries, they don't care about the specific order. In fact, being strictly first-come, first-served on their end would actually reduce the overall number of phones that are on time. UPS has a lot of things to coordinate (although they didn't do themselves any favors by being seemingly unprepared for the shipment surge in the past week or so).
But what's up with Apple in this process? First, they staggered the opening of the online Apple Store in what seemed like a pure lottery. For me and many others, it took nearly 15 minutes to get in, and delivery before November 17 was no longer an option. Because of overloaded connections with carriers, some people got a "reservation" instead of being able to finalize orders. The reservation was supposed to save your spot in line, but clearly did not in many cases, and also made those people unable to reserve a phone for in-store pickup. Then Apple sent mixed messages about whether IUP orders were prioritized over paid-in-full orders. Sure seemed like they were. Apple's free to do that if they want, but they should be transparent about it.
This time around, a lot of people would have had better luck going through a carrier than through Apple. In years past, it's been the opposite. Seems like whatever the most popular way of preordering is, that's what you don't want to do. This year it was supposed to be all about using the iOS app to reserve phones. Legend has it the Apple Store is still down for some of those iOS people.
While I don't particularly mind someone with a 12:15 order and a 11/17-11/24 delivery date moving ahead of someone with a 12:14 order and a 11/17-11/24 delivery date, we saw people with December delivery dates accelerated ahead in some cases. No offense to my December peeps, but that's messed up.
Most maddeningly, in-store phones for call-aheads and walk-ins were available in many areas long before the majority of preorders were delivered. Ample quantities of iPhones were available the morning of Nov 4 in my area. I didn't cancel my preorder because I figured my order would be bumped up and I wouldn't wait long. Boy was I wrong. People preorder to get their products ASAP, not to get them weeks after general availability. A lot of people lost sleep to place those preorders, and Apple treated them like suckers.
It's important to keep the big picture in perspective. Most people are still going to get their phones when Apple said they would, or earlier. And they are getting a great product. Yet this obviously messed up process is still leaving a foul taste in a lot of customer mouths. They could reduce the chaos, the strain on servers, and the feeling of getting treated unfairly very easily. Simply put the first 24 or 48 hours of preorders into one big group and then randomly select the delivery order. Announce this policy ahead of time and do it transparently. And take care of preorders before selling any at the store. Tell the marketing people who want to see the long line publicity that treating customers fairly is more important than hype.
Exactly as you, looks like a pattern.. will update here if it moves. Got in touch with apple by chat, they say it’s still on time beside its still processing.
For those of you that are showing departure scan on 11/17 at 7:15 AM from Incheon, UPS is showing a departure at 11:21 PM KST with a scheduled arrival time of 12:24 pm AKST into Anchorage Alaska. From Anchorage to Ontario, California UPS is showing two flights departing at 3:22 PM and 3:39 PM, scheduled to arrive in Ontario at 9:52 PM and 10:09 PM PST. one is a 747 and the other an MD11, both likely loaded with iPhone X’s leaving the possibility wide open for deliveries Friday and even into Saturday for those of you on the West Coast.
Interesting! I thought everything had to go straight to Louisville. Is there really another direct path to the Los Angeles area?
[doublepost=1510894208][/doublepost]I just checked in using my home computer (as opposed to my iPhone UPS app) and it is now showing delivery of 21 Nov. Still shows as unavailable on the iPhone app. I'm in Los Angeles.
[doublepost=1510895273][/doublepost]I just got an arrival scan at 8:26pm Local time in Anchorage, AK. Are any of you all with me?
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Just got my ANC arrival scan. That’s interesting about the diversion to Los Angeles. I have the delivery date listed for 11/21, but I’m going to be out of town. I just requested a delivery to my local UPS store. I wonder if that is going to change the route (maybe I don’t go to Louisville and go to Los Angeles directly?)
BTW, how long will the store hold it for you?
Good luck with the phone
[doublepost=1510901605][/doublepost]Got hold of the phone after delivery and been using it since last few hrs. I can say this having used it for few hours, being some one who has used every other iPhone since iPhone 3g this is probably the one with this huge impact on user experience. It’s an awosome piece of engineering and you won’t regret spending what you spend.
Those who are waiting good luck with all and may all your phones reach you as quick as it can.
[doublepost=1510901605][/doublepost]Got hold of the phone after delivery and been using it since last few hrs. I can say this having used it for few hours, being some one who has used every other iPhone since iPhone 3g this is probably the one with this huge impact on user experience. It’s an awosome piece of engineering and you won’t regret spending what you spend.
Those who are waiting good luck with all and may all your phones reach you as quick as it can.
Keep the faith bro! There were a bunch of times throughout this all I thought it was going to show up and here we are.Glad to see you received your iPhone X, buddy! It better be worth the damn wait, and frustration UPS has caused us all.
I am still in Zhengzhou. It says my package is in transit, no delivery date available though. I think they lost my iPhone X!
With you. Didn't get a departure scan from ANC though.
- Anchorage, AK, US
- 11/16/2017 11:15 P.M.
- Departure Scan
- 11/16/2017 8:38 P.M.
- Arrival Scan
- Incheon, KR
- 11/17/2017 6:47 A.M.
- Departure Scan
- Incheon, KR
- 11/14/2017 7:30 P.M.
- Arrival Scan
- ZhengZhou, CN
- 11/14/2017 4:26 P.M.
- Departure Scan
My phone is out for delivery and I will be getting it when I get home from work today! Not sure how my phone travelled yesterday, might have been by truck because I got a departure scan out of Louisville around 2pm and nothing again till after midnight. I will hopefully be posting from it later today or tomorrow to give my review (most likely tomorrow).
Good luck to those still waiting, may your phones arrive quickly and safely.
Good luck to those still waiting, may your phones arrive quickly and safely.
Has anyone else who was on UPS97 last night gotten a Departure scan from Anchorage this morning?
Based on my 5 days in ZhengZhou and 3 days in Korea, I'm sure I won't leave Anchorage until Monday.
Kicking myself for not cancelling this stupid preorder once wide in-store availability was obvious after launch day.
Based on my 5 days in ZhengZhou and 3 days in Korea, I'm sure I won't leave Anchorage until Monday.
Kicking myself for not cancelling this stupid preorder once wide in-store availability was obvious after launch day.
