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Have Apple pulled a fast one on me?

Truffy

Truffy

macrumors 6502a
Original poster
May 9, 2005
979
8
somewhere outside your window...
I bought a new Mac Pro from the Apple online store, and added a Magic Mouse and battery charger to the order.

According to the Mac Store, the battery charger comes with 6 rechargeable AA batteries, and the mouse comes with 2 (not specified as to whether rechargeable or not).

There were only 6 batteries in my delivery, all rechargeable, 2 in the mouse.

Should there have been 8 rechargeable batteries in the delivery (in which case I'm not a happy camper), or have Apple simply saved the planet by reducing the weight of my shipment by 2 non-rechargeable batteries (in which case, I'll take this as a virtual whale hug)?
 
Call them back and tell them you didn't get your entire shipment. If you explain nicely, I'm sure they'll send the batteries. It's not a "fast one". More likely a simple oversight.
 
Truffy said:
Should there have been 8 rechargeable batteries in the delivery (in which case I'm not a happy camper), or have Apple simply saved the planet by reducing the weight of my shipment by 2 non-rechargeable batteries (in which case, I'll take this as a virtual whale hug)?
Click to expand...

It's a virtual whale hug. I'd simply call them up and explain what happened, and ask if they could credit your account a few dollars, as, while you enjoy saving the planet, you would have liked to have known about your "donation" before hand.

/Save the whales!
 
Truffy said:
...or have Apple simply saved the planet by reducing the weight of my shipment by 2 non-rechargeable batteries (in which case, I'll take this as a virtual whale hug)?
Click to expand...
thejadedmonkey said:
It's a virtual whale hug. I'd simply call them up and explain what happened, and ask if they could credit your account a few dollars, as, while you enjoy saving the planet, you would have liked to have known about your "donation" before hand.

/Save the whales!
Click to expand...
I don't see how reducing shipping weight saves any whales, since UPS stopped hiring them to deliver packages years ago! :D
 
We had a similar, but not as *nal gaffe - we only saw 4 batteries upon opening the box, so we called and got a small cc credit for the oversight - fast forward 2 months when we finally went to use the mouse and found the final 2 batteries in the mouse. We called again, they said don't worry about it, simple mistake.
 
Magic Mouse doesn't come with rechargeables, so really you're not down much if you planned to use the rechargeables anyway. :)
 
Heh, what I failed to mention was that I also ordered the Magic Trackpad, which also normally ships with 2 alkaline batteries. But in this case, it also came with two rechargeables, fully charged (as was the case with the mouse).

So, instead of 6 rechargeables and 4 alkalines, I got 8 rechargeables. I'm not blind to Apple's occasional problems and foibles, but when they get it right they really get it right! :)
 
Reminds me that I should get a set of rechargeables from apple to try them out. How long does a pair last in the magic mouse?
 
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