Have AppleCare+ for my iPhone 6+ and my battery health is 82%. Does it have to be 80% for exchange?

Discussion in 'iPhone' started by kalirob99, Jul 22, 2016.

  1. kalirob99, Jul 22, 2016
    Last edited: Jul 22, 2016

    kalirob99 macrumors 68000

    kalirob99

    Joined:
    Dec 24, 2008
    Location:
    California
    #1
    My AppleCare + expires mid August and I don't want to miss the window for replacement.
     
  2. ACG12 macrumors 6502a

    Joined:
    Jun 9, 2015
    #2
    That can't be right, the phone was released 9/19/14. Or I'm guessing you didn't mean Apple Care Plus?
     
  3. wolfedude88 macrumors regular

    wolfedude88

    Joined:
    Feb 21, 2013
    Location:
    Indiana
    #3
    Or he could have bought it just a year ago maybe?
     
  4. Paddle1, Jul 22, 2016
    Last edited: Jul 23, 2016

    Paddle1 macrumors 68030

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  5. kalirob99 thread starter macrumors 68000

    kalirob99

    Joined:
    Dec 24, 2008
    Location:
    California
    #5
    No, you're right. I have AppleCare Plus. I forgot to add that, sorry.
     
  6. kalirob99 thread starter macrumors 68000

    kalirob99

    Joined:
    Dec 24, 2008
    Location:
    California
    #6
    Argh. Now it's reading in the 70's and turning off around 10%. Do you have to go in store for battery replacements or do they send a new device?

    http://imgur.com/a/fbw3F
     
  7. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
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    Location:
    The 6ix
    #7
    I think either, but FWIW they need to run their own diags and folks here have said while their own battery health apps have said that the capacity was under 80%, Apple's tests frequently report differently.
     
  8. kalirob99 thread starter macrumors 68000

    kalirob99

    Joined:
    Dec 24, 2008
    Location:
    California
    #8
    Can they run a diagnostic over the Internet? The nearest stores 45 min away.
     
  9. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
  10. kalirob99 thread starter macrumors 68000

    kalirob99

    Joined:
    Dec 24, 2008
    Location:
    California
    #10
    Will do. Thanks, I'll report back.
     
  11. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #11
    if its just the battery they'll tell you to go to the store so they can replace the battery. unless something else is wrong when they look at it they won't replace the entire phone.
     
  12. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #12
    My battery was slightly below 80% but since I had Apple Care+, and I had a small and a hardly visible crack on the corner of the display, I used one of the two allowed replacement allowance I had within the 2 year period and got a brand new phone. They didn't even check my battery and gave me a replacement phone. I'm a happy customer
     
  13. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #13
    so you paid? if its a hairline crack they replace the display for free. i worked there before and ive had it done to my 6 plus when i had it and didn't work there anymore
     
  14. bingeciren macrumors 6502a

    bingeciren

    Joined:
    Sep 6, 2011
    #14
    Actually I did not pay anything. I was ready to pay but they said it was free of charge. My phone was purchased in Canada and it was replaced free of charge at Akasya Apple Store in Istanbul. They told me that I was lucky because they had the exact model (128 space gray) in store so, I didn't even have to wait for the replacement.
     

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