Have to love apple service...

Discussion in 'MacBook Pro' started by dan7592, Jun 18, 2007.

  1. dan7592 macrumors regular

    Joined:
    Jan 15, 2007
    #1
    Friday I took my macbook to the apple store because of the flickering issue and one of the keys fell off. I just got it back today and they replaced the whole top case, the logic board, and replaced the whole keyboard. I think they also replaced the trackpad as well.
     
  2. thegrandmaster macrumors regular

    thegrandmaster

    Joined:
    Feb 3, 2007
    Location:
    Valhalla!
    #2
    Awesome!

    Great to hear someone saying something positive about Applecare instead of just moaning.

    I've only ever had good experiences with them (I only had my G1 Shuffle fixed, and a couple pairs of headphones replaced though) and its good that other people are getting good service too. Applecare appreciation thread! :p
     
  3. jono_3 macrumors regular

    Joined:
    Oct 23, 2005
    Location:
    Canada
    #3
    yeah nobody ever says anything when things go right - but when it takes an extra day for apple to ship you SR MBP the world is clearly over
     
  4. Trepex macrumors 6502a

    Trepex

    Joined:
    Apr 5, 2007
    Location:
    Ottawa, Canada
  5. John01021988 macrumors 6502

    Joined:
    May 11, 2007
  6. sonarghost macrumors regular

    Joined:
    Sep 6, 2006
    #6
    I hate to admit this but I actually had a second gen. ipod that had a problem that probably could have been cured by resetting, didn't know about resetting at the time. Long story short I threw the thing as hard as I could at a concrete wall and it evidently shattered something inside since it sounded like pieces of "glass" inside bouncing around. Sent it back to apple and they sent me a BRAND NEW ipod... I was floored!

    Then I immediately threw that one against the wall to see if they would send me another one......Just Kidding! I was impressed though with their service.
     
  7. iSaint macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #7
    I, too, had a great experience that I posted a thread about. Sometimes they go out of their way to make things right.

    edit: sonarghost I hope you paid for some counseling with the money you saved by not having to buy a new iPod. :)
     
  8. sonarghost macrumors regular

    Joined:
    Sep 6, 2006
    #8
    COUNSELING! WHO needs counseling?! *as I angrily throw my 24" imac to the ground* :D
     

Share This Page