Have you Preordered from AT&T before?

Discussion in 'iPhone' started by penajmz, Sep 11, 2014.

  1. penajmz macrumors 68040

    penajmz

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    #1
    If you have, did you receive the phone on launch day?
     
  2. maflynn Moderator

    maflynn

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    #2
    I've read reports where people had a lot of issues pre-ordering from ATT. I'd say go to apple.com and pre-order.
     
  3. SandboxGeneral Moderator emeritus

    SandboxGeneral

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    #3
    Yes, I pre-ordered the iPhone 4S and received it on launch day via FedEx.
     
  4. penajmz thread starter macrumors 68040

    penajmz

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    #4
    That was my plan until I just found out you can't do AT&T's NEXT online on Apple.com so now I'm forced to preorder with AT&T.
     
  5. jeffg819 macrumors regular

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    Dec 25, 2006
    #5
    Where did you hear that?

    If so, AT&T is going to have a bunch of hacked off customers.
     
  6. apple.snapple macrumors regular

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    Jun 3, 2014
    #6
    you can still preorder on apple.com with NEXT, just not pick it up at the apple store in person
     
  7. maflynn Moderator

    maflynn

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    #7
    I don't think is handling both NEXT (for ATT) or EDGE (for Verizon), so its up to the consumer to order his (or her) phones through the carrier if they wish to partake in that program.

    Apple is not set up to send the phone by that program and then receive and process the trade in which is often required for those programs.
     
  8. penajmz thread starter macrumors 68040

    penajmz

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    Location:
    New York City
    #8

    I experienced it. I was just trying to do a dummy purchase and it gave me that message.

    Look: [​IMG]

    ----------

    You do not need to trade in with NEXT.
     
  9. jeffg819 macrumors regular

    Joined:
    Dec 25, 2006
    #9
    Since this is a first time purchase using Next (for me anyway) there is no phone to turn in. And for customers that have paid for their Next device, there probably is not a phone to turn in.

    This may be too granular for AT&T's systems to dissect...
     
  10. Jman13 macrumors 68000

    Joined:
    Aug 7, 2011
    Location:
    Columbus, OH
    #10
    Just went through a mock with the 5S on my account with NEXT and no issues and was able to add to cart. Of course, I removed from the cart before purchase. It might just be a New York thing.

    If it was universal, it wouldn't even have the Next option as a button.
     
  11. psac macrumors 6502a

    psac

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    Jul 6, 2009
    #11
    I pre-ordered two 5's from AT&T two years ago, and it went perfectly. No problems at all, got them first day fed-ex. I think I even did two separate orders an hour apart, because my wife wasn't sure what color she wanted, and still got both launch day.
     
  12. sonicdissent macrumors regular

    Joined:
    Jun 21, 2010
    #12
    I actually recommend the opposite.

    Every year since the 4, I have tried to order through apple and it always fails at the same point: the ATT upgrade checker. I have had success cutting out the middleman. Their status updates at ATT are painful to watch and slow to update, but they have always gotten me the phone on launch day. (caveat: no complicated stuff such as porting or new lines, simple upgrades).
     
  13. penajmz thread starter macrumors 68040

    penajmz

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    Sep 11, 2008
    Location:
    New York City
    #13
    Unfortunately it appears to be a New York thing.
     

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