Having Issue with engaging USB Cables

Discussion in 'MacBook Pro' started by R2kApple, Feb 7, 2017.

  1. R2kApple macrumors newbie

    Joined:
    Feb 7, 2017
    #1
    Hello!
    I got the new MBP with touch bar.
    yesterday i noticed that at some ports cables aren't able to engage ! Only at the upper right one cables get engaged properly. I took a look at the ports and noticed that they are differently constructed. Is anyone having the same issue with it or are my ports already damaged ?

    Thank you in Advance
     
  2. ZapNZs macrumors 68020

    ZapNZs

    Joined:
    Jan 23, 2017
    #2
    • If you were to try the power cable in each port, does it fit?
    • Do you have a picture of the different construction?
    • Is the computer still under the 14-day return window?
     
  3. R2kApple thread starter macrumors newbie

    Joined:
    Feb 7, 2017
    #3
    Hello,

    The Cable fits in all ports. It only doesn't snap properly in on both ports on the left and in the right 2nd one. Only in the 1st one on the left it does engage so you can hear that sound. I'm asking myself if it is supposed to be that way or if my ports are already damaged i didn't notice anything at first to be honest
     
  4. jerryk macrumors 68030

    Joined:
    Nov 3, 2011
    Location:
    SF Bay Area
    #4
    Others have reported this before. You might do a search to see the thread. I believe the net was that they are designed that way.
     
  5. R2kApple thread starter macrumors newbie

    Joined:
    Feb 7, 2017
  6. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #6
    You could try the USB ports on a store-display MBPro. If that works the same, then you can consider it to be normal.
     
  7. Mefisto macrumors 6502

    Mefisto

    Joined:
    Mar 9, 2015
    Location:
    Finland
    #7
    For what it's worth, on all four ports on mine the cable snaps equally tight into place, so maybe take DeltaMac's advice and go check one out at a store.
     

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