Having my Mac repaired by Apple.

Discussion in 'MacBook Pro' started by Rosecitykirk, Jan 27, 2015.

  1. Rosecitykirk macrumors newbie

    Joined:
    Jan 26, 2015
    #1
    Hello fellow Mac friends. On Saturday I took my 13.3" MacBook Pro Retina into Apple to have it repaired. When I pressed on the bottom right corner it would make a bad clicking noise. I read on here I may need my case reseated. My shift key also was not firm and a bit lose. Anyways they told me they could fix it at the store so I left it. I didn't plan on leaving my Mac so I didn't wipe it clean. Apple calls me telling me that they need to send it to a repair center so I said okay. Anyways I can see that whoever has my MacBook is looking at weird YouTube videos. I will post a link to the weird video below. I have never watched this video before so I know someone else is. It shows me through iCloud on safari. It's a bit creepy. I feel a bit uncomfortable now and I will definitely wipe my stuff before taking it to apple from now on.

    http://youtu.be/sTSA_sWGM44
     

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  2. Raunien macrumors 6502

    Joined:
    Aug 3, 2011
    #2
  3. jahall05 macrumors regular

    Joined:
    Jul 30, 2013
    #3
  4. likegadgets macrumors 6502

    Joined:
    Jul 22, 2008
    Location:
    US
    #4
    I just had my MBP for service (they change the screen). Rather than wipe the drive I created an additional TEMP user so they could test the new screen. I did not provide them the admin password for the main account, the disk is encrypted with Firevault, and the MBP has a firmware password as well not allowing it to boot on R mode. In any case it took them just one day to swap the top part with the screen.
     
  5. chipchen macrumors 6502

    Joined:
    Oct 30, 2002
    #5
    Here's some possible explanations...

    1. Sometimes after a repair, they need to test the machine. Everyone has different ways to stress testing a machine... among them, is pulling up random content, etc. YouTube (or videos in general) area great because they quickly test a myriad of components.

    2. While working on a computer... someone comes to them asking about something... well, since the computer is right in front of you, you quickly use it to look it up. Happens to be a weird youtube video.

    3. They're just messing with you.
     
  6. dyt1983, Jan 27, 2015
    Last edited: Jun 1, 2015

    dyt1983 macrumors 65816

    Joined:
    May 6, 2014
    Location:
    USA USA USA
    #6
    edit: To remove personally identifying info not relevant to the conversation.
     
  7. JoEw macrumors 65816

    JoEw

    Joined:
    Nov 29, 2009
    #7
    I vote this one
     

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