Having problems getting my bank info changed... any advice?

Discussion in 'iOS Programming' started by robotspacer, Oct 6, 2008.

  1. robotspacer macrumors member

    Jun 25, 2007
    I triple-checked all my info before I submitted it, but it turned out my bank gave me the wrong routing number. I emailed the iTSBanking address about two weeks ago asking them to change it, but I never got a response. I emailed them again about a week ago—I made sure to use the same address as my Apple ID that time, just in case—and still no response. I've also checked the "Manage Your Banking Information" page and the routing number there is still incorrect.

    Any advice? I'm starting to get really frustrated—if this doesn't get fixed soon I'm not going to get paid this month! The banking info says I should contact that email address if I need to change my info, but is there any alternative...?
  2. robotspacer thread starter macrumors member

    Jun 25, 2007
    Well, I finally got emails today in reply to two of the other messages I sent to Apple about two weeks ago. Totally different departments of course, but it's nice to at least finally get a reply from them about something. Hopefully that's a good sign they're starting to get caught up...
  3. fixie rider macrumors newbie

    fixie rider

    Sep 28, 2008
    They gave me a form titled "Authorization Agreement For Electronic Payment" to do this. Also, there's this funny bit in their email about (paraphrasing) you will not receive notification once your bank information is changed; don't expect a confirmation that this form was received. :p
  4. TripleJ macrumors regular

    Jul 30, 2008
    I had a similar problem where the bank details were wrong and i didn't find out until after the payment (i swear they changed just before the payment was made), also wrote to them twice, no reply but they actually rerouted the money to the correct account somehow, although they still left the wrong details on itunes connect :confused: I'm not sure how that works...
  5. robotspacer thread starter macrumors member

    Jun 25, 2007
    Well that's a little encouraging at least. I was wondering if I'd ever actually see the change... Since it can't be edited there that kind of implies that the "real" settings are stored on an entirely separate system.

    Thanks guys.

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