iPad Air HBO aspect ratio and/or resolution with external monitor (actually a projector)

[JosepPont]

Hi everyone, is the first time I post in the iPad forum. Recently I change my "old" iPad 6th gen by the new iPad Air and I'm really happy and impressed about how well it looks and work.



The problem is that when I try to view some HBO content the video do not fill all the screen while the Netflix do and the more extrange, my old iPad also do with HBO. The only change is the adapter, while in the old iPad I was using the oficial Lightning to HDMI converter now I'm using a third party USB-C to HDMI converter that works as expected less in the HBO app.



Do you have the same problem? Do you know how can I fix it? thank you!!

 

[sparksd]

What do you mean by "not fill the screen? Black bars at top and bottom? Is the content being played different aspect ratios?

 

[JosepPont]

What do you mean by "not fill the screen? Black bars at top and bottom? Is the content being played different aspect ratios?

Thanks for your response.

I mean the video do not fill the entire screen, like if a zoom off was done. As you mention I see black bars at top and bottom but also at sides. When I play Netflix that not happen, I can see the videos with the entire screen filled if that content is 16:9 and with the black bars at top and bottom if it content is 2.35:1 and I know that is normal.

 

[sparksd]

Thanks for your response.

I mean the video do not fill the entire screen, like if a zoom off was done. As you mention I see black bars at top and bottom but also at sides. When I play Netflix that not happen, I can see the videos with the entire screen filled if that content is 16:9 and with the black bars at top and bottom if it content is 2.35:1 and I know that is normal.

Got it. Are you using the HBO Max app? I just tried it with my 12.9 Pro and a USB-C to HDMI cable and got edge-to-edge display. Monitor resolution is 1920x1080.

 

[sparksd]

Got it. Are you using the HBO Max app? I just tried it with my 12.9 Pro and a USB-C to HDMI cable and got edge-to-edge display. Monitor resolution is 1920x1080.

Interesting side element - watching a 2.35:1 video on the monitor with HBO Max, I hit the display icon in the lower right corner and the image became small and left-justified. If I hit it again, it just changed size somewhat. I had to exit the movie and reopen it to get the proper display back.

 

[JosepPont]

Got it. Are you using the HBO Max app? I just tried it with my 12.9 Pro and a USB-C to HDMI cable and got edge-to-edge display. Monitor resolution is 1920x1080.

Nope, I didn't know that app, in fact, I don't find it in the App Store. Here are two pics with a example of the problem with HBO showing a 16:9 video and Netflix doing the same. As I can see, with HBO is mirroring the iPad screen and Netflix "send" the video to the screen and in the iPad show some controls. I'm pretty sure that was not happen with the old iPad, maybe is question of the adapter, IDK.

Thanks!

 

[sparksd]

Nope, I didn't know that app, in fact, I don't find it in the App Store. Here are two pics with a example of the problem with HBO showing a 16:9 video and Netflix doing the same. As I can see, with HBO is mirroring the iPad screen and Netflix "send" the video to the screen and in the iPad show some controls. I'm pretty sure that was not happen with the old iPad, maybe is question of the adapter, IDK.

Thanks!

I saw your large display so I tried this with my 4K TV, using an HDMI cable and USB-C to HDMI adapter and still had the full, correct image. Regarding the app - must be a country or region issue as HBO Max is now the HBO app here in the States. So we have a mismatch in our devices and the apps we're using.

 

[JosepPont]

I saw your large display so I tried this with my 4K TV, using an HDMI cable and USB-C to HDMI adapter and still had the full, correct image. Regarding the app - must be a country or region issue as HBO Max is now the HBO app here in the States. So we have a mismatch in our devices and the apps we're using.

Is a large display but is FHD (Projector). Maybe is that is not exactly the same app. Thank you to try to help me. I'll still trying to get it work correctly, if can

 

[Digitalguy]

I don't know if it helps but I had the same problem with USB C to hdmi, while it worked fine with USB C to VGA (the hub had both)

 

[AutomaticApple]

I don't find it in the App Store.

I can see it in the App Store. Why can you not see it yourself?

 

[sparksd]

I can see it in the App Store. Why can you not see it yourself?

He's in Spain - it's a country/region issue; HBO Max is not available in Europe.

 

[JosepPont]

I don't know if it helps but I had the same problem with USB C to hdmi, while it worked fine with USB C to VGA (the hub had both)

I'll try it this afternoon when i'll be in home, my adapter have both too, thanks!

 

[JosepPont]

I can see it in the App Store. Why can you not see it yourself?

As sparksd say, here in Europe (at least in some regions) we don't have that app

 

[sparksd]

As sparksd say, here in Europe (at least in some regions) we don't have that app

HBO Max is supposedly coming to Europe this year -

https://www.broadbandtvnews.com/2020/12/03/hbo-max-to-expand-into-europe-by-the-second-half-of-2021/