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HDMI not working on rear left USB-C
- Thread starter Samtb
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Yes it works with the adapter on every other port. I've also noticed when I plug the adapter into that particular port, it messes up the wifi.
It's not and I haven't. But if it works in every other port, surely it should work in this port regardless of it's an apple adapter or not?
The wifi works most of the time though. But HDMI out never works on that port. So is that a problem with the port on the MacBook or is it the adapter?
The adapter is not compatible with your MBP in that port because there is an interference so I suggest to try another adapter in this port and verify that it works good. For example you can use an usb-c to usb 3.0 and connect a pendrive or Hdd to verify that the port is ok. After that you can buy a new usb-c to hdmi adapter because in my opinion your MBP is good.
It sounds like a port issue--which makes it a MacBook issue. Maybe it has a bad connection internally. Either use the other three ports and ignore that one (I'd put tape over it,) or take it in to an Apple Store. Also, if possible, try it with an Apple branded USB-c to HDMI dongle just in case.
It's a multi adapter. And using the same adapter, all the input ports such as USB and sd card works. It's just HDMI out that doesn't. So could it be that there's an issue with the HDMI out in that port? Because I would have thought if it's wifi interfering, USB, SD card etc would also not work in that port.
[doublepost=1482615042][/doublepost]And also surely if it's the adapter, more people would complain? I just looked through the reviews and no one else mentions any problems with that one particular port on the MacBook Pro using this adapter.
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I can't justify putting tape over over it given the amount of money I paid for it. I also only got it last week which means most likely it's a manufacturing defect?
That's what I would think. I've seen Windows-based PC's and laptops with USB port issues (though not with USB-c since it's relatively new) but since the other three ports work correctly, it seems like the fourth is having some kind of issue. If possible, make a Genius Bar appointment. Do a TM backup first since they may just swap your laptop. Also, bring in the adapter, maybe it is testable on a machine in the store--though plugging into an HDMI monitor in store could be problematic.
I don't think any stores have any stock of the new MacBook pros until mid January now though.
Yes, they should place an order for one and you can hold onto your current MBP til it arrives.
Oh. I guess I need to call to do that? Because I clicked return for replacement online and it says I need to return first.
If it works with an apple branded one, does that mean the issue is the adapter? This adapter is a bit dodgy because when it's connected the wifi stops working.
Ok. But if it's the HDMI cable that's dodgy, surely it would have the same problem with all the ports and not just 1? I'm starting to think it could be the adapter because wifi stops working when the adapter is connected to any of the ports. So I'm going to try it with an Apple branded adapter. Then test the wifi in the 4 ports and the HDMI out in the 1 port.
It works with an Apple adapter. Now I'm confused. This would suggest it's the third party adapter at fault. But then why on earth does it only not work on the rear left port? Is there something only in that port which interferes with HDMI out on the third party adapter?
I contacted Apple about it and they said they're happy to give me a replacement for peace of mind because they can't tell if it's the adapter causing the issue or if there's something wrong with that particular port.
Ok, I can understand that the Apple Customer Service has not idea about it but consider that the replacement could have more bugs than actual machine ( keyboard issue, power supply issue, scratch out of the box, screen uniformity, hissing noise...) but it is up to you.