Heading To The Apple Store Today About Proximity Sensor Issue

[Statusnone88]

Nearest Apple store is an hour and 30 minutes from me so seeing as how I'm going up there anyway today, I made an appointment with a genius.

My big beef with the phone is the proximity sensor and if I'm in a call longer than 5 minutes, I can pretty much rock the phone off my ear ever so slightly and the screen comes on. My only fear is that once I get it there, the genius won't be able to replicate my problem and tell me it's fine.

Basically I'm asking for advice/tips on what to say to this guy (I've never been to an Apple Store and I haven't heard how nice the people are in the Florida Mall) so I don't overreact to whatever this guy is going to say to me.

I'm also curious to know if anyone else has had Apple replace the phone for this specific issue because I seem to be the only one out of my batch of friends that is having this problem. Even when I use their phones, I cant seem to find an issue.

Again, any advice is greatly appreciated.

 

[Statusnone88]

Guess I should have seen the discussion here
https://forums.macrumors.com/threads/958252/

Would still like some advice for going in today.

 

[nfl46]

There's no point of asking for a new one because it's a HUGE problem for everyone. Apple will probably fix this in the new update. It's s huge topic on the Apple forums about this. Just wait for the update like the rest of us. We're suffering from this problem.

 

[Statusnone88]

There's no point of asking for a new one because it's a HUGE problem for everyone. Apple will probably fix this in the new update. It's s huge topic on the Apple forums about this. Just wait for the update like the rest of us. We're suffering from this problem.

I keep hoping to be one of the lucky ones who got it replaced with no problems.

 

[nevesis]

Reset all settings...

This worked for me.