Headphone jack doesn't work, and causes errors

Discussion in 'MacBook Pro' started by pjk, Jan 4, 2014.

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  1. pjk, Jan 4, 2014

    pjk macrumors member

    Joined:
    May 18, 2007
    #1
    I'm running 10.7.5 on a Macbook pro. Whenever I try to use the headphone jack, it doesn't work. Originally I thought it was the headphones, but tried others with no luck. Whenever I try it now, my computer freezes, or an error comes up saying I need to restart. Here is the report sent to Apple, if that helps at all:
    Code:
    Interval Since Last Panic Report:  3141620 sec
Panics Since Last Report:          1
Anonymous UUID:                    F145E694-17C8-4D56-A8B3-F1219D4545D7

Sat Jan  4 13:57:57 2014
panic(cpu 2 caller 0xffffff80002c4dd5): "Double fault at 0xffffff7f81d9891e, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff807f35fff8, CR3: 0x0000000000100000, CR4: 0x00000000000606e0\n" "RAX: 0xffffff7f81d9a02c, RBX: 0xffffff807f3600e7, RCX: 0xffffff7f81d9a2a0, RDX: 0xffffff807f3600e7\n" "RSP: 0xffffff807f360000, RBP: 0xffffff807f360010, RSI: 0x00000000000001f5, RDI: 0xffffff800c3fce00\n" "R8:  0x000000000000000c, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000000\n" "R12: 0xffffff800abd0800, R13: 0x000000000000000c, R14: 0xffffff800c5cf3b0, R15: 0xffffff800c3fce00\n" "RFL: 0x0000000000010083, RIP: 0xffffff7f81d9891e, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.32.7/osfmk/i386/trap_native.c:278
Backtrace (CPU 2), Frame : Return Address
0xffffff807927dec0 : 0xffffff8000220792 
0xffffff807927df40 : 0xffffff80002c4dd5 
0xffffff807927e0a0 : 0xffffff80002daf4f 
0xffffff807f360010 : 0xffffff7f81d9a038 
0xffffff807f360070 : 0xffffff7f81d9a666 
0xffffff807f360110 : 0xffffff7f81d9b4ea 
0xffffff807f360140 : 0xffffff7f81d9d408 
0xffffff807f3601b0 : 0xffffff7f81d9da76 
0xffffff807f360200 : 0xffffff80002c6219 
0xffffff807f360240 : 0xffffff800022e04b 
0xffffff807f3602a0 : 0xffffff800022f413 
0xffffff807f360300 : 0xffffff800021e612 
0xffffff807f360320 : 0xffffff7f81bec2d7 
0xffffff807f360370 : 0xffffff7f81bec946 
0xffffff807f3603b0 : 0xffffff7f81beebcb 
0xffffff807f3603e0 : 0xffffff7f80bb3664 
0xffffff807f360420 : 0xffffff800063dd21 
0xffffff807f360480 : 0xffffff7f81beeb41 
0xffffff807f360550 : 0xffffff7f81de4ab2 
0xffffff807f360610 : 0xffffff7f81de9b1d 
0xffffff807f360650 : 0xffffff7f81de714e 
0xffffff807f360670 : 0xffffff7f81ddfccc 
0xffffff807f3606a0 : 0xffffff7f81de0635 
0xffffff807f3606d0 : 0xffffff7f81de0b72 
0xffffff807f360700 : 0xffffff7f81de0cc2 
0xffffff807f360740 : 0xffffff7f81de1242 
0xffffff807f360780 : 0xffffff7f81dde998 
0xffffff807f3607a0 : 0xffffff7f81de05e1 
0xffffff807f3607d0 : 0xffffff7f81de0c4e 
0xffffff807f360800 : 0xffffff7f81de0cc2 
0xffffff807f360840 : 0xffffff7f81de0bb1 
0xffffff807f360870 : 0xffffff7f81de0cc2 
0xffffff807f3608b0 : 0xffffff7f81de0bb1 
0xffffff807f3608e0 : 0xffffff7f81de0cc2 
0xffffff807f360920 : 0xffffff7f81de0bb1 
0xffffff807f360950 : 0xffffff7f81de0cc2 
0xffffff807f360990 : 0xffffff7f81de0bb1 
0xffffff807f3609c0 : 0xffffff7f81de0cc2 
0xffffff807f360a00 : 0xffffff7f81de1242 
0xffffff807f360a40 : 0xffffff7f81ddea9e 
0xffffff807f360a60 : 0xffffff7f81de05e1 
0xffffff807f360a90 : 0xffffff7f81de0c4e 
0xffffff807f360ac0 : 0xffffff7f81de0cc2 
0xffffff807f360b00 : 0xffffff7f81de0bb1 
0xffffff807f360b30 : 0xffffff7f81de0cc2 
0xffffff807f360b70 : 0xffffff7f81de0bb1 
0xffffff807f360ba0 : 0xffffff7f81de0cc2 
0xffffff807f360be0 : 0xffffff7f81de0bb1 
0xffffff807f360c10 : 0xffffff7f81de0cc2 
0xffffff807f360c50 : 0xffffff7f81de0bb1 
0xffffff807f360c80 : 0xffffff7f81de0cc2 
0xffffff807f360cc0 : 0xffffff7f81de1242 
0xffffff807f360d00 : 0xffffff7f81dde998 
0xffffff807f360d20 : 0xffffff7f81de05e1 
0xffffff807f360d50 : 0xffffff7f81de0c4e 
0xffffff807f360d80 : 0xffffff7f81de0cc2 
0xffffff807f360dc0 : 0xffffff7f81de0bb1 
0xffffff807f360df0 : 0xffffff7f81de0cc2 
0xffffff807f360e30 : 0xffffff7f81de0bb1 
0xffffff807f360e60 : 0xffffff7f81de0cc2 
0xffffff807f360ea0 : 0xffffff7f81de0bb1 
0xffffff807f360ed0 : 0xffffff7f81de0cc2 
0xffffff807f360f10 : 0xffffff7f81de0bb1 
0xffffff807f360f40 : 0xffffff7f81de0cc2 
0xffffff807f360f80 : 0xffffff7f81de1242 
0xffffff807f360fc0 : 0xffffff7f81ddea9e 
0xffffff807f360fe0 : 0xffffff7f81de05e1 
0xffffff807f361010 : 0xffffff7f81de0c4e 
0xffffff807f361040 : 0xffffff7f81de0cc2 
0xffffff807f361080 : 0xffffff7f81de0bb1 
0xffffff807f3610b0 : 0xffffff7f81de0cc2 
0xffffff807f3610f0 : 0xffffff7f81de0bb1 
0xffffff807f361120 : 0xffffff7f81de0cc2 
0xffffff807f361160 : 0xffffff7f81de0bb1 
0xffffff807f361190 : 0xffffff7f81de0cc2 
0xffffff807f3611d0 : 0xffffff7f81de0bb1 
0xffffff807f361200 : 0xffffff7f81de0cc2 
0xffffff807f361240 : 0xffffff7f81de1242 
0xffffff807f361280 : 0xffffff7f81dde998 
0xffffff807f3612a0 : 0xffffff7f81de05e1 
	Backtrace continues...
      Kernel Extensions in backtrace:
         com.apple.driver.AppleIntelCPUPowerManagement(195.0)[70D39B65-894A-335D-A051-0C8B8CAFEA82]@0xffffff7f81d83000->0xffffff7f81dabfff
         com.apple.iokit.IOSMBusFamily(1.1)[175AFBDB-D472-34FC-ADBA-CC8E847DCC02]@0xffffff7f80bb3000->0xffffff7f80bb6fff
         com.apple.driver.AppleSMBusController(1.0.10d0)[91E40FDE-1B1F-3931-868D-EF180C3C1645]@0xffffff7f81beb000->0xffffff7f81bf8fff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xffffff7f807d4000
            dependency: com.apple.iokit.IOSMBusFamily(1.1)[175AFBDB-D472-34FC-ADBA-CC8E847DCC02]@0xffffff7f80bb3000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff7f80849000
         com.apple.driver.AppleMikeyDriver(2.2.5a5)[890A0946-1265-3EFE-8598-77A1CFDC9CCB]@0xffffff7f81ddb000->0xffffff7f81deffff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xffffff7f807d4000
            dependency: com.apple.driver.AppleSMBusController(1.0.10d0)[91E40FDE-1B1F-3931-868D-EF180C3C1645]@0xffffff7f81beb000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
11G63

Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 66565047074144
last loaded kext at 31059898223335: com.anchorfree.tun	1.0.2 (addr 0xffffff7f80795000, size 40960)
last unloaded kext at 31031902432419: com.anchorfree.tun	1.0.2 (addr 0xffffff7f80795000, size 32768)
loaded kexts:
com.anchorfree.tun	1.0.2
xxx.qnation.PeerGuardian	1.1.11
com.apple.driver.AppleHWSensor	1.9.5d0
com.apple.driver.AppleMikeyHIDDriver	122
com.apple.driver.AudioAUUC	1.59
com.apple.driver.AppleUpstreamUserClient	3.5.9
com.apple.driver.AppleHDA	2.2.5a5
com.apple.driver.AppleMikeyDriver	2.2.5a5
com.apple.driver.AppleIntelHD3000Graphics	7.3.2
com.apple.driver.AGPM	100.12.75
com.apple.kext.ATIFramebuffer	7.3.2
com.apple.driver.SMCMotionSensor	3.0.2d6
com.apple.driver.AppleSMCPDRC	5.0.0d8
com.apple.iokit.IOUserEthernet	1.0.0d1
com.apple.iokit.IOBluetoothSerialManager	4.0.8f17
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AppleSMCLMU	2.0.1d2
com.apple.driver.AudioIPCDriver	1.2.3
com.apple.driver.AppleMuxControl	3.1.33
com.apple.driver.ApplePolicyControl	3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin	5.0.0d8
com.apple.ATIRadeonX3000	7.3.2
com.apple.driver.AppleLPC	1.6.0
com.apple.driver.AppleMCCSControl	1.0.33
com.apple.filesystems.autofs	3.0
com.apple.driver.AppleUSBTCButtons	227.6
com.apple.driver.BroadcomUSBBluetoothHCIController	4.0.8f17
com.apple.driver.AppleIRController	312
com.apple.driver.AppleUSBTCKeyboard	227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
com.apple.BootCache	33
com.apple.iokit.SCSITaskUserClient	3.2.1
com.apple.driver.XsanFilter	404
com.apple.iokit.IOAHCISerialATAPI	2.0.3
com.apple.iokit.IOAHCIBlockStorage	2.1.0
com.apple.iokit.AppleBCM5701Ethernet	3.2.4b8
com.apple.driver.AppleUSBHub	5.1.0
com.apple.driver.AppleFWOHCI	4.9.0
com.apple.driver.AirPort.Brcm4331	561.7.22
com.apple.driver.AppleSDXC	1.2.2
com.apple.driver.AppleEFINVRAM	1.6.1
com.apple.driver.AppleSmartBatteryManager	161.0.0
com.apple.driver.AppleAHCIPort	2.3.1
com.apple.driver.AppleUSBEHCI	5.1.0
com.apple.driver.AppleACPIButtons	1.5
com.apple.driver.AppleRTC	1.5
com.apple.driver.AppleHPET	1.7
com.apple.driver.AppleSMBIOS	1.9
com.apple.driver.AppleACPIEC	1.5
com.apple.driver.AppleAPIC	1.6
com.apple.driver.AppleIntelCPUPowerManagementClient	195.0.0
com.apple.nke.applicationfirewall	3.2.30
com.apple.security.quarantine	1.4
com.apple.security.TMSafetyNet	8
com.apple.driver.AppleIntelCPUPowerManagement	195.0.0
com.apple.driver.DspFuncLib	2.2.5a5
com.apple.iokit.IOSurface	80.0.2
com.apple.iokit.IOSerialFamily	10.0.5
com.apple.iokit.IOFireWireIP	2.2.5
com.apple.iokit.IOAudioFamily	1.8.6fc18
com.apple.kext.OSvKernDSPLib	1.3
com.apple.driver.AppleHDAController	2.2.5a5
com.apple.iokit.IOHDAFamily	2.2.5a5
com.apple.driver.AppleGraphicsControl	3.1.33
com.apple.driver.AppleSMC	3.1.3d10
com.apple.driver.IOPlatformPluginLegacy	5.0.0d8
com.apple.driver.AppleSMBusPCI	1.0.10d0
com.apple.driver.AppleBacklightExpert	1.0.4
com.apple.iokit.IONDRVSupport	2.3.4
com.apple.driver.IOPlatformPluginFamily	5.1.1d6
com.apple.driver.AppleSMBusController	1.0.10d0
com.apple.kext.ATI6000Controller	7.3.2
com.apple.kext.ATISupport	7.3.2
com.apple.driver.AppleIntelSNBGraphicsFB	7.3.2
com.apple.iokit.IOGraphicsFamily	2.3.4
com.apple.kext.triggers	1.0
com.apple.driver.AppleUSBBluetoothHCIController	4.0.8f17
com.apple.iokit.IOBluetoothFamily	4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter	1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily	1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter	1.2.5
com.apple.driver.AppleUSBMultitouch	230.5
com.apple.iokit.IOUSBHIDDriver	5.0.0
com.apple.driver.AppleUSBMergeNub	5.1.0
com.apple.driver.AppleUSBComposite	5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice	3.2.1
com.apple.iokit.IOBDStorageFamily	1.7
com.apple.iokit.IODVDStorageFamily	1.7.1
com.apple.iokit.IOCDStorageFamily	1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily	3.2.1
com.apple.driver.AppleThunderboltNHI	1.6.0
com.apple.iokit.IOThunderboltFamily	2.0.3
com.apple.iokit.IOEthernetAVBController	1.0.1b1
com.apple.iokit.IOUSBUserClient	5.0.0
com.apple.iokit.IOFireWireFamily	4.4.8
com.apple.iokit.IO80211Family	420.3
com.apple.iokit.IONetworkingFamily	2.1
com.apple.iokit.IOAHCIFamily	2.0.8
com.apple.iokit.IOUSBFamily	5.1.0
com.apple.driver.AppleEFIRuntime	1.6.1
com.apple.iokit.IOHIDFamily	1.7.1
com.apple.iokit.IOSMBusFamily	1.1
com.apple.security.sandbox	177.11
com.apple.kext.AppleMatch	1.0.0d1
com.apple.driver.DiskImages	331.7
com.apple.iokit.IOStorageFamily	1.7.2
com.apple.driver.AppleKeyStore	28.18
com.apple.driver.AppleACPIPlatform	1.5
com.apple.iokit.IOPCIFamily	2.7
com.apple.iokit.IOACPIFamily	1.4
    How can I troubleshoot this issue? Is it possible to replace the headphone jack?

    Thanks.
     
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  2. priitv8, Jan 5, 2014
    Last edited: Jan 5, 2014

    priitv8 macrumors 68020

    Joined:
    Jan 13, 2011
    Location:
    Estonia
    #2
    These 2 non-apple drivers would be first candidates to eliminate.
    1st belongs to Tunnelblick
    2nd to PeerGualdian.
     
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  3. pjk, Jan 9, 2014

    pjk thread starter macrumors member

    Joined:
    May 18, 2007
    #3
    How do I eliminate those? I'm not familar with Tunnelblick.
     
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