Headphones broke off inside headphone jack in iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by teamjaycub, Mar 29, 2014.

  1. teamjaycub macrumors 6502

    Joined:
    Oct 22, 2011
    #1
    My headphones broke off inside headphone jack in my iPhone 5s.

    I've tried just about everything to get it the piece out.

    My phone is still under warranty, will the genius bar help me out with this or no?

    Also, if I should go to the genius bar, I should be fine jailbroken because this is a hardware issue? (I will hide Cydia and JB stuff of course)


    Thanks
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    You won't be covered. Dab of glue on a paperclip will do the job. Just be careful.
     
  3. Charadis macrumors 6502a

    Joined:
    Jul 3, 2010
    #3
    How did the headphone plugin break into the jack? Are these OEM headphones? If so, it's possible you could be covered under warranty if the cause of the break was due to weakened structural integrity of the headphones due to faulty craftsmanship, and the headphones broke under normal use.

    If these are not the OEM earbuds that came with the phone, you might still be covered under the headphone manufacturer's warranty if the plug I broke under normal use. It never hurts to take the phone and the headphones to a Genius Bar appointment and see they can do for you. :) Sent from my iPhone 5.
     
  4. The Doctor11 macrumors 603

    The Doctor11

    Joined:
    Dec 15, 2013
    Location:
    New York
    #4
    Can I get a picture of this please? Not to sure what you can do until I see a picture. I don't think apple will fix it.
     
  5. carjakester macrumors 68020

    carjakester

    Joined:
    Oct 21, 2013
    Location:
    Midwest
  6. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #6
    You'll have to take it in and ask.

    if they run any kind of diagnostic, they'll know. You may be ok, but there is always a risk if they do find out that it is jailbroken and refuse service.
     
  7. Blaine007 macrumors newbie

    Joined:
    Mar 31, 2014
    Location:
    Alabama
    #7
    Headphone jack broke in iPhone 5s

    Try tweezers,If that doesn't get it take a credit card or something plastic cut it small enough to fit push it into hole next to jack slide it around a couple times then pull jack should come right out. I've done it :apple:
     
  8. getnito macrumors newbie

    Joined:
    Aug 25, 2015
    #8
    There is a tool for that problem called the GripStick:



    They had a successful Kickstarter, but now they are selling it, you can buy it here:

    http://nightek.com/

     

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