iPad mini Hello - is this iPad Mini salvageable?

Steviejobz

macrumors 68020
Original poster
Jun 19, 2010
2,012
236
SoCal
Just got this Retina Mini a few months back. Cant believe a drop from 3-4 feet could do this much damage. Granted it fell onto a tile floor but this is absurd. Is going to Apple store pointless? If it were just the glass I would ask but the corner is totally bent. Never had any drops do this to the frame. I've had shattered glass that was fixed but this seems as though the damage is much worse. It still turns on and I can see the "slide to unlock" but otherwise I feel like I could be SOL.
 

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TWO2SEVEN

macrumors 68040
Jun 27, 2010
3,520
637
Plano, TX
You may be able to get an out of warranty replacement. I am not sure of the requirements or the cost, but it would be cheaper than buying a new one.

I would say take it in. Best of luck, let us know how it works out.
 

HenryDJP

macrumors 603
Nov 25, 2012
5,087
829
United States
Tell me about it. Looks like it fell out of a friggin airplane. I'm 6' tall and fell from just above waist high.
Really? But why is it all bent up? Did you get the Applecare Plus? If so, Apple may replace it with the $49 deductible. Although, they may not still. The Applecare Plus agreement states intentional abuse is not covered. Not saying you did, it just looks like it and that would be hard to prove that it was just a plain waist-high drop.
Applecare Plus covers accidental damage but that doesn't quite look like an accident. :eek:
 

Steviejobz

macrumors 68020
Original poster
Jun 19, 2010
2,012
236
SoCal
Really? But why is it all bent up? Did you get the Applecare Plus? If so, Apple may replace it with the $49 deductible. Although, they may not still. The Applecare Plus agreement states intentional abuse is not covered. Not saying you did, it just looks like it and that would be hard to prove that it was just a plain waist-high drop.
Applecare Plus covers accidental damage but that doesn't quite look like an accident. :eek:
It was definitely an accident and a very typical drop. I must have dropped almost every apple device I have owned and other than the normal shattered front or back, I've never had a corner break like this. Oh well, looks like I'm SOL.
 

maflynn

Moderator
Staff member
May 3, 2009
63,843
30,363
Boston
Just bring it into the apple store and complain the home button is rattling :p

Seriously that is some significant damage from a short fall :(

Sorry to see damage on your iPad
 

Steviejobz

macrumors 68020
Original poster
Jun 19, 2010
2,012
236
SoCal
I clearly see IR!
LOL. Well, thanks for the laughs. I should tell them the yellow tint is annoying. Or maybe it just spontaneously combusted and am contemplating suing due to a shard of screen in my eye.

I knew no one would believe this including me. I think Apple needs to prove to me in the store that dropping one from 4-5 feet onto marble doesn't cause this bending.
 

Night Spring

macrumors G5
Jul 17, 2008
13,064
5,084
I knew no one would believe this including me. I think Apple needs to prove to me in the store that dropping one from 4-5 feet onto marble doesn't cause this bending.
Actually, I do believe you -- hitting a hard surface at an angle could cause that dent. Would have to be a particularly acute angle hitting on exactly that corner, I'd think.
 

T5BRICK

macrumors G3
Aug 3, 2006
8,086
2,055
Oregon
Really? But why is it all bent up?
That looks like a lot of damage from a 3-4 ft drop, but it isn't exactly unbelievable. I mean, the tile isn't going to give very much, so depending on how the iPad lands, it could sustain pretty heavy damage.
 

HenryDJP

macrumors 603
Nov 25, 2012
5,087
829
United States
That looks like a lot of damage from a 3-4 ft drop, but it isn't exactly unbelievable. I mean, the tile isn't going to give very much, so depending on how the iPad lands, it could sustain pretty heavy damage.
Umm, it just really doesn't look like it was dropped only 3-4 ft from the ground. Even so, it wouldn't be all bent up like that on both sides and the glass wouldn't be that crunched up. Come on. It looks more like it was ran over by a car.
 

TWO2SEVEN

macrumors 68040
Jun 27, 2010
3,520
637
Plano, TX
I don't see any reason to not believe the OP's story. It seems like anytime a device gets damaged around here everyone accuses the poster of lying. It's not like he is one of the people who blames Apple for these types of things and expects a free replacement.
 

Aspasia

macrumors 65816
A family member's iPad Mini (not retina) fell out of her car and suffered a similar corner dent. Screen cracked - not shattered. Out of warranty, we found a local repair shop who not only replaced the screen, but fixed the dent as well. They did a beautiful job for $150.
 

SomeGuyDude

macrumors 6502a
Mar 19, 2011
730
2
NEPA
I believe the OP. A friend of mine was sitting in a chair and her iPhone 4s slipped off her thigh, landed on the floor, damage was just as ridiculous as that. I witnessed this, mind you. It can definitely happen.
 

Steviejobz

macrumors 68020
Original poster
Jun 19, 2010
2,012
236
SoCal
Just to put a ribbon on this, Apple store said that it is not covered under limited warranty so a replacement would be $249, essentially 50% of what I paid for it. I'm not going to do it and just throw it on Craig's List for some small amount and allow someone the option to take it to Apple to get a $500 iPad for half price.

I have Apple care on both iPhones, mac, and old iPad. Just never put it on this. If I had Applecare, replacement would have been $79.
 

Rodster

macrumors 68040
May 15, 2007
3,178
6
Just to put a ribbon on this, Apple store said that it is not covered under limited warranty so a replacement would be $249, essentially 50% of what I paid for it. I'm not going to do it and just throw it on Craig's List for some small amount and allow someone the option to take it to Apple to get a $500 iPad for half price.

I have Apple care on both iPhones, mac, and old iPad. Just never put it on this. If I had Applecare, replacement would have been $79.
You might want to check with the credit card you used. Some CC companies offer accidental protection as part of their services. Typically it's 90 days from date of purchase but you might want to ask if they can extend it or pickup part of the repair cost.
 

Cozmosis

macrumors member
Mar 2, 2011
76
16
Baltimore, MD
Just to put a ribbon on this, Apple store said that it is not covered under limited warranty so a replacement would be $249, essentially 50% of what I paid for it. I'm not going to do it and just throw it on Craig's List for some small amount and allow someone the option to take it to Apple to get a $500 iPad for half price.

I have Apple care on both iPhones, mac, and old iPad. Just never put it on this. If I had Applecare, replacement would have been $79.
Yeah, but you'd have spent $100 for the privilege, so in reality you're only spending $70 more than what your net cost would have been.

Why would you not do it? You could have an iPad or decide to sell it after for much more $$.
 

Newtons Apple

Suspended
Mar 12, 2014
22,764
14,918
Jacksonville, Florida
I believe the OP. A friend of mine was sitting in a chair and her iPhone 4s slipped off her thigh, landed on the floor, damage was just as ridiculous as that. I witnessed this, mind you. It can definitely happen.

So you are saying that you personally saw an iPad with the same damage now falling only 1.5 to 2 feet off a lap????

Sorry but I can not go that far. As far as the OP, I have troble it suffered that damage falling from waist height, it looks more like it was thrown at the wall.

No matter what, it does not matter what we think, it is what Apple will think when they see it and you tell them it was dropped from waist height! It is not a warranty issue so I would not bother taking it to Apple unless you have AppleCare +
 

SomeGuyDude

macrumors 6502a
Mar 19, 2011
730
2
NEPA
So you are saying that you personally saw an iPad with the same damage now falling only 1.5 to 2 feet off a lap????

Sorry but I can not go that far. As far as the OP, I have troble it suffered that damage falling from waist height, it looks more like it was thrown at the wall.

No matter what, it does not matter what we think, it is what Apple will think when they see it and you tell them it was dropped from waist height! It is not a warranty issue so I would not bother taking it to Apple unless you have AppleCare +
Not an iPad, but an iPhone 4. And the heavier iPad would have more weight landing on its corner. It was the craziest thing, just fell off her thigh and went "oops, dropped my pho-WHAT THE HELL?!?"