Help - 10.9.2 won't install (nor will any other updates!)

Discussion in 'OS X Mavericks (10.9)' started by pprior, Feb 27, 2014.

  1. pprior macrumors 65816

    Aug 1, 2007
    Running 10.9.1. i've been having problems with upgrade to iTunes 11.1.5 for some time, I keep seeing it listed but when I hit update I see a SUPER short flash of the "download bar" and then it says "installed", but it's not. Interestingly when I look at "updates installed in the last 30 days" under that, i see iTunes 11.1.5 "installed" probably 20 times.

    Now when I try to install the 10.9.2 update I get the following error:

    "couldn't be saved because you don't have permission.(513)"

    I downloaded the "combo" update directly from apple instead of using the app store and ran it, but it almost immediately asks for a reboot and then when it reboots I'm still at 10.9.1 - nothing happens.

    I've repaired permissions, I've run repair disk. I'm about ready to just reinstall my OS from scratch I'm so frustrated, but that kind of thing is why I left windows about 10 years ago!

    Anyone with any help?

    The only thing strange I would say is that I have a TON of "ACL found but not expected on ...." messages during repair permissions, but from what I've read this is not a problem.
  2. m4v3r1ck macrumors 68020


    Nov 2, 2011
    The Netherlands
    Isolating an issue by using another user account

    Give this a try for more info:

    Isolating an issue by using another user account:

    GL & Cheers
  3. lodolfo macrumors newbie


    Apr 15, 2013
    I had this problem. My wi-fi was crap when I started downloading the update via the App Store, so I restarted my modem. When I tried to restart the download, the App Store app just showed the option to reboot and install, as if the file for the update had finished downloading and were ready to install. Of course, once I rebooted, nothing happened.

    Since there was no way to force the App Store to redownload from scratch, I had to look for the partial download and remove it manually. After this, the update downloaded and installed correctly.

    The file was in a subfolder under /private/var/folders/??/?????????????/C/

    The question marks will be random characters in the folder name. There were dozens of folders, but I found the right one by checking their sizes with "du -h -d 0" and chose the one that was about the right size (I was looking for something around 400 MB). The filename will have something to do with the App Store.
  4. pprior thread starter macrumors 65816

    Aug 1, 2007
    I couldn't get it to work by logging in under another user. I ended up doing a complete reinstall and then migration asst to get my data back.

    Very frustrating. Seems like apple is getting to be more like windows used to be having to reinstall and such.

    Thanks for the assistance.
  5. Breathless macrumors newbie

    Dec 6, 2010
    I found a fix, or rather, a work around for this 513 permissions error issue. It doesn't require you to reinstall the OS.

    Simply Carbon Copy Clone your primary, non updateable drive to another drive. I used the last free version of Carbon Copy Cloner.

    Then, boot from that other drive. Notice that you can now download and update to 10.9.2. Do all the updates, repair permissions if you'd like, then Carbone Copy Clone the now updated 10.9.2 drive to the formerly non updateable drive. Boot from the new primary drive.

    Done Dizzle.

    I still do seem to have the "ACL found but not expected" errors on my original primary SSD drive, but not the cloned hard drive. My guess is that this ACL error could have something to do with SSD's for some reason.


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