Help! 2015 rMB usually brain dead on wake from sleep

Discussion in 'MacBook' started by Sirolway, Oct 6, 2015.

  1. Sirolway macrumors 6502

    Joined:
    Jun 13, 2009
    Location:
    London
    #1
    Loving the new rMB except that most of the time when it wakes from sleep, nothing works..

    • Spotlight can't find simple things like Safari (every time I want from sleep I do this ti see if the MacBook is still working ok)
    • Launching or closing apps doesn't work
    • I can't even shut down without holding down the power button
    • Running apps are not responsive; web sites already open in Safari can't refresh pages, etc
    The only think for it is to hard power-off the laptop & start it up again, at which point all is well... until the next time.

    Not what I had hoped for in a new laptop.
    Any suggestions before I wipe & clean install?

    Thanks in advance

    2015 1.3, 8GB rMB, running OS X 10.11
     
  2. Dwayne82 macrumors member

    Joined:
    May 16, 2015
    Location:
    Switzerland
    #2
  3. RUGGLES99 macrumors 6502

    Joined:
    Feb 9, 2015
    #3
    Take it to apple store for fix or repair. Why screw aound with it.
     
  4. Sirolway thread starter macrumors 6502

    Joined:
    Jun 13, 2009
    Location:
    London
    #4
    Yep, done a first aid & it didn't help
     
  5. Sirolway thread starter macrumors 6502

    Joined:
    Jun 13, 2009
    Location:
    London
    #5
    Yeah you're quite right. It's not 100% predictable so it might be hard to show them what's going on. I suspect they will then suggest I reinstall it, so I'm going to do that first, if no one here has any other solutions. If it's still doing it after a clean reinstall, then it's Genius Bar time - there's a bunch pretty near me
     
  6. Dwayne82 macrumors member

    Joined:
    May 16, 2015
    Location:
    Switzerland
    #6
    You said you did the first aid, but did you try the SMC-Reset i also suggested? The System Management Controller is responsible for some Hardware-Software communication issues, including the sleep mode.
     
  7. Sirolway thread starter macrumors 6502

    Joined:
    Jun 13, 2009
    Location:
    London
    #7
    Hi Dwayne82 - you're right, I haven't tried the SMC reset yet. I'm going to try that now & will update this thread once done ..
     
  8. Sirolway thread starter macrumors 6502

    Joined:
    Jun 13, 2009
    Location:
    London
    #8
    Tried the SMC reset - still the same crazy behaviour on wake (including an Apple menu extending all the way to the bottom of the screen). So I'm going to do a clean install when I have a few hours I can be without my laptop.

    Hey ho - hopefully that will be an end to it..
     
  9. Greene macrumors regular

    Greene

    Joined:
    Jul 15, 2015
    Location:
    Fort Worth
    #9
    This is a really weird problem, never heard of this in mac before. Everything but the power button issue (and maybe that too, not well versed / super smart) involves the SSD though. That could be the problem?
     
  10. Sirolway thread starter macrumors 6502

    Joined:
    Jun 13, 2009
    Location:
    London
    #10
    Well, I'm back after doing a clean reinstall from the recovery partition. So we shall see if the issues are resolved ... (so far so good but it's only been about a day)
     
  11. Sirolway thread starter macrumors 6502

    Joined:
    Jun 13, 2009
    Location:
    London
    #11
    So far, post reinstall, the rMB has behaved impeccably - the issues are gone.
    So that's good news. I shall post an update if that changes.

    BTW, I love how easy it is to reinstall a Mac; boot into the recovery partition, Disk Utilities, erase, Reinstall, Time Machine. Simple.
     

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