Help! Adobe Creative Cloud spinning

Discussion in 'Design and Graphics' started by TheTruth101, Oct 2, 2017.

  1. TheTruth101 macrumors regular

    Joined:
    Mar 15, 2017
    #1
    Hi guys

    I have to fix an illustrator file I haven't open in a year. I need to log into the creative cloud, I installed everything. When I click on Illustrator (after being downloaded) the next window opens and the spinning wheel keep turning for ever. I have installed everything, deleted apps, deleted preference, hard quit extensions and same thing. Two hours into this.

    Any trick?

    Thank you.

    Screen Shot 2017-10-03 at 12.03.36 AM.png
    --- Post Merged, Oct 2, 2017 ---
    I even create another user and same thing.I am running Sierra 10.12.6
     
  2. TheTruth101 thread starter macrumors regular

    Joined:
    Mar 15, 2017
  3. AppleSmack macrumors regular

    Joined:
    Jun 30, 2010
    #3
    Please share your solution, it will help other people with the same problem.
     

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