Help! Adobe Creative Cloud spinning

Discussion in 'Design and Graphics' started by TheTruth101, Oct 2, 2017.

  1. TheTruth101 macrumors regular

    Mar 15, 2017
    Hi guys

    I have to fix an illustrator file I haven't open in a year. I need to log into the creative cloud, I installed everything. When I click on Illustrator (after being downloaded) the next window opens and the spinning wheel keep turning for ever. I have installed everything, deleted apps, deleted preference, hard quit extensions and same thing. Two hours into this.

    Any trick?

    Thank you.

    Screen Shot 2017-10-03 at 12.03.36 AM.png
    --- Post Merged, Oct 2, 2017 ---
    I even create another user and same thing.I am running Sierra 10.12.6
  2. TheTruth101 thread starter macrumors regular

    Mar 15, 2017
  3. AppleSmack macrumors regular

    Jun 30, 2010
    Please share your solution, it will help other people with the same problem.

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