Help! After Restore no 3rd party app data!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by crouchie, Jun 18, 2016.

  1. crouchie macrumors newbie


    Jun 18, 2016

    I have a big problem in that I recently changed iPhones, restored from backup (iTunes), but now have a number of my 3rd party apps with no data! Apps like Card Mate Pro that had all my ATM/Credit card details and others.

    I have tried resarching on Google and searching this forum, but couldn't see any references to this problem. Has anyone come across this before? Can you help with a solution?

    Thanks for your help!
  2. crouchie thread starter macrumors newbie


    Jun 18, 2016
    Ok so a solution of sorts - I re-restored the phone again (using the same backup) and this time the data came with the apps. Phew!
  3. chscag macrumors 68020


    Feb 17, 2008
    Fort Worth, Texas
    Always a good idea to have several different backups on hand when something like that happens. I backup both to iCloud and my Mac. Sometimes restoring from an iCloud backup, things go missing. Anyway, glad you got your data back. :)

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