I was looking for the phone number to call Brother tech support for a printer. I googled "Brother printer support" and it pulled up an official looking hit with a phone number. I was in a hurry trying to print an important document and just called them up. He asked for the make and model of the printer, which I thought was odd, but figured that some companies like Phillips and Magnavox are the same and have different brands. Then, he said he could fix it with remote access, which again I thought was strange because they have never done that for me before when I have called in the past. I let him have access to my computer on joinme, and that's when it got weirder. He opened system prefs and looked at the printer. Then he opened network prefs, which didn't seem odd because we were troubleshooting a wireless printer. But then he opened Terminal and typed commands that didn't make sense for troubleshooting a printer, nor for anything on a Mac. He typed the following commands cd cd/ dir/s I am familiar with the cd/ command, but you must follow it up with a path as far as I know. cd doesn't do anything alone, right? And I know there is a dir command in unix, but I think that looks more like a windows command to display a directory, right? So, basically he entered a bunch of BS commands. So, right as he was doing this, I was thinking it was odd and he started showing me that since the commands came back as "no such directory", it meant the drivers were not installed on the computer. I called BS and told him to stop. He went on telling me that he could do a system scan to look for the drivers and assist me in installing them if they were not found on the system. I said no, disconnected his joinme access and told him he was done. Looking back, I see the number was not for Brother, it was a 3rd party company called Albion that seems to have some scam alerts under their belt. People have reported being called by them and scammed to pay for BS tech support. Now I am wondering if there is anything I need to worry about on my system that he could have had access to without me knowing it on joinme. I have little snitch installed, but I allowed all access temporarily when I installed the joinme application. Now, the access is revoked, but is there any way he could have slipped anything into my computer that I should worry about? If anyone can help me out here, I would really appreciate it, I'm freaking out a little bit!