HELP! Alt/restore not working in itunes

[SoxRule01]

i have a iphone 3G and im trying to use a custom firmware, but everytime i try to custom restore in itunes by clicking alt/restore it doesnt work. ive tried both alt buttons and there is no box that lets me choose my firmware. im running itunes 10.5.2 on snowleopard. (ive tried downgrading as far back as itunes 7.5 and still the same thing) please help, im going crazy

 

[melterx12]

try command + restore?

 

[SoxRule01]

thanks for the response

ive tried that too. its really frustrating because there doesnt seem to be alot of people with this problem on the internet. ive tried resetting itunes preferences but that isnt working either.

 

[volvoman]

ive tried that too. its really frustrating because there doesnt seem to be alot of people with this problem on the internet. ive tried resetting itunes preferences but that isnt working either.

Hi
Mine is shift restore
good luck

 

[Interstella5555]

I thought it was option+restore (or function restore?) You should probably just push every button on your keyboard as we clearly have no idea what we're talking about.